Senior Manager, OTCR, Risk Reporting

Job Summary
The Operational, Technology and Cyber Risk (OTCR) organisation is instrumental in protecting and ensuring the resilience of Standard Chartered Bank’s operations, data, and IT systems by managing operational, technology and cyber risk across the enterprise. As a critical function reporting into the Group Chief Risk Officer (CRO), the Group OTCR team serves as the second line of defense for assuring that controls are implemented effectively, in accordance with the OTCR Framework, and for instilling a risk culture within the Bank.
The Assistant Manager, OTCR Reporting is a permanent role that requires knowledge and experience in data management and governance, development and delivery of internal risk reporting, a deep understanding of the Group’s operational risk events’ standards and a holistic understanding to regulatory expectations on operational loss reporting and data analytics. This role reports directly to the Senior Manager, OTCR Data Governance, Reporting & Analytics.
The purpose of this role is to implement a robust data governance around internal risk reporting framework, identify and enable utilization of accurate and timely risk data, and deliver business efficiencies through automation and process optimization.
Key Responsibilities
Internal Risk Reporting:
Responsibility for production of OTCR Risk Information Reports for regions, countries, businesses and functions within the Bank.
Identify and respond to MI and reporting requirements to support the internal reporting requirements and committee paper preparations. Addressing the senior management requests for management information and reporting packs and updates.
Lead multi-business/function forums and working groups to solution for risk reporting issues, identify actions and drive remediation to completion.
Lead engagement with key stakeholders to ensure that key risk drivers and business rationales are reflected in the commentary of risk reporting and that adequate attention is drawn on key insights from risk analysis.
Determine new risk reporting requirements of the bank, continually enhance existing risk information reports and conceptualise development of risk information reports at appropriate levels of granularity.
Implement automated solutions to monitor data quality and issue resolution
Set up processes with embedded best in class data management practices
To Deliver This The Role Holder Must Have
Ability to identify and analyze risk data and communicate data-driven insights to wider audience with diverse background
A collaborative approach to ensure that the needs of stakeholders can be met, in order to support effective risk identification, prioritization and remediation
An ability to drive innovation and change so as to enhance processes and achieve efficiencies and investment in people to ensure that staff are fully supported to be here for good.
Governance
The Role Holder Is Responsible For The Following
Building a strong risk culture and good conduct in the OTCR organization
Ensure compliance with Group Data Conduct Policy and its standards, Group Data Management Policy and its standards, Risk Reporting and Risk Data Aggregation Standards, and all other standards related to management and utilization of risk data, and risk reporting
Strategy
Prepare reports, packs and MI for senior committees and forums.
Resolve audit findings; open/close related operational risk issues.
Maintain a mature OTCR risk reporting process, including effective change management.
Support OTCR risk type by monitoring OTCR compliance, informing about risk metrics and quarterly risk assessments, and improving control efficiency.
Develop and support the strategic planning process (incl. prioritisation of strategic initiatives)
Support the establishment of good culture and corporate identity by developing mission / value statements
Align processes, resources-planning and objectives with the strategy
Provide support and insight into significant organizational changes (e.g., shift in strategic focus)
Support business/ strategic planning activities by providing financial budgets and forecasts
Address audit issues as they arise, incl. creation and closure of operational risk issues related to specific audit findings
Support in the preparation of reports, packs and MI to senior executives including to the Board as required and Regulators
Drive the strategic intent and agenda of the OTCR organisation through excellent reporting, data and MI, processes, and creating visibility of top risks across the Management Team
Management of headcount, workforce governance, vacancies, and succession planning
Communicate risk intelligence to stakeholders for principle and sub-risk types of OTCR
Prepare and present communications and MI to senior management
Contribute to the development of performance management processes, to encourage the development of an appropriate risk culture and discipline.
Establish and maintain a mature Risk Reporting Process for OTCR, including effective and efficient change management
Support the Executive Director, OTCR Data Governance, Reporting and Analytics to build data analytics capabilities in the team with the aim to monitor compliance with OTCR requirements and provide insights for the risk metrics
Business
Develop and maintain OTCR risk reporting capabilities, tools and processes to meet business needs.
Deliver timely and accurate OTCR risk reports.
Improve data management, governance and reporting through appropriate tools, automation and best practices.
Strengthen data quality controls, escalate issues and support effective continuous monitoring.
Partner with OTCR data owners to leverage data for risk reporting and insights.
Maintain clear documentation and control requirements for the risk reporting process
Processes
Support the build of a mature and sustainable process to deliver timely and accurate OTCR Risk Metrics (data about for example Risk Events, Elevated Residual Risks, ICS Culture Quotient)
Provide commentary & insights to OTCR Risk Metrics
Regularly review the monthly and quarterly performance of risk metrics, identifying any patterns, deteriorating trends, or emerging risks for escalation to the RFO or designated delegate.
Monitor and manage the quality of data used in the OTCR Risk Reporting process (identify and assess issues, monitor closure and mitigation of those issues)
Collaborate with OTCR Data Providers for timely and accurate metric results as well as metric reading
Handle Manual Adjustments related to OTCR Risk Metrics (identification, impact assessment, documentation in central repository)
Establish and maintain OTCR Risk Metrics documentation (including Report Specification, Metric Calculation Logic, List of Critical Risk Measures, List of Critical Data Elements)
Engage in change risk and impact assessment for reporting changes triggered by Policy, System, Regulatory Changes
Contribute to the design and implementation of effective continuous monitoring for Data Quality
Support RCSA for the OTCR Risk Reporting process by providing challenges during KCI design and automations as well as evidencing for existing KCI attestation.
Continuously look for areas to improve the operational efficiency and effectiveness of the OTCR risk management processes through optimization and automation
Risk Management
Define and design appropriate MI and communicate via reporting to relevant committees.
Embed appropriate data quality controls and provide analysis to support effective Risk Management
Ensure that all activities are in line with and support of the OTCR principal risk type under the Bank’s ERMF
Ensure all activities are in line with and support the relevant data management and risk reporting internal polices and standards and external regulatory requirements and obligations
Identify and assess the impact of data quality issues, analyse the root cause and escalate when necessary
Provide commentary & insights to critical and context OTCR risk metrics
Ensure early identification and escalation of risks, issues, trends and developments to OTCR and relevant stakeholders.
Provide insight and guidance on the interpretation of reported exceptions/analytics outputs so that appropriate actions can be taken by the Group OTCR function
Regulatory & Business Conduct
Display exemplary conduct and live by the Group’s Values and Code of Conduct.
Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Demonstrating leadership ability to ensure that the team achieves the outcomes set out in the Bank's Conduct Risk framework.
Key stakeholders
OTCR LT
OTCR SPOC
Risk & CFCC CO

Work arrangement
No