One Stop Center Manager I

Agency
Dept of Commerce
Division
Division of Workforce Solutions
Job Classification Title
Career Employment Services Manager I (NS)
Position Number
60079272
Grade
NC13
About Us
The North Carolina Department of Commerce is the state's lead agency for economic, community and workforce development. The department works with local, regional, national and international organizations to fulfill its mission to improve the economic well-being and quality of life for all North Carolinians.
The Department connects businesses with the site locations, workforce and infrastructure they need to succeed in one of the nation's top states for business. We also connect local communities with the grants and funding they need to attract new business and ensure future prosperity.
Description of Work
Knowledge Skills and Abilities/Management Preferences
This is a repost. Previous applicants do not need to reapply to be considered.
The posting will close and stop accepting applications at 11:59 pm on the night prior to the closing date posted above.
***Recruitment range is $50,088 - $87,654***
This is a full-time position (40 hours per week) with State Benefits, including health insurance, as well as retirement.
The mission of the North Carolina Division of Workforce Solutions (DWS) is to develop North Carolina's workforce talent, help individuals advance their career opportunities, and meet business workforce needs by connecting talent to jobs. NCWorks Career Centers provide a full range of services to diverse categories of job seekers and employers to meet their employment and placement needs through assessment and development of job requirements; evaluation of experiences, skills and abilities; referral to jobs, job training programs, and other placement services.
This position will serve as the Career Center Manager. It will manage Center operations and execute day-to-day responsibilities of the Center to meet or exceed all identified goals and objectives. It will supervise a diverse team of workforce professionals, including a staff of 2-4 DWS employees, located in Lenoir, NC. Will utilize Integrated Services Delivery (ISD) model to plan and direct staff in providing employment services, job training, limited unemployment insurance services, and labor market information services to customers seeking work and employers seeking workers in Caldwell County. The position interacts closely with workforce partners, the Workforce Development Board, economic development entities, public officials, and employers, to ensure the appropriate delivery of services to all clients. It may be asked to travel as requested based upon business need. The work is performed independently under the administrative supervision of the DWS Regional Operations Director for the Northwest Prosperity Zone.
***NOTE: Special circumstances may require additional duties on a Center-by-Center basis and are at management's discretion.***
To receive credit for your work history and credentials, you must provide the information on the application form. Any information omitted from the application form, listed as general statements, or on an attachment will not be considered for qualifying credit. We will not review resumes in lieu of Experience and Education listed on the application (additional statement below under Supplemental and Contact Information).
Applicants who possess the following qualifications may receive management preference:
Demonstrated considerable knowledge of industrial, employment conditions and human service programs offered within the assigned work area.
Demonstrated ability to plan, assign, direct, and review the work of subordinate staff in varied areas of technical and administrative responsibility.
Demonstrated ability to develop the skills of staff and direct training in the use of standard career and employment services techniques and procedures.
Demonstrated ability to analyze and interpret data related to local employment economic conditions.
Demonstrated ability to manager and lead change, as well as establish and maintain working relationships with applicants, employers, community organizations, and the public.
Incentives of NC State Employment:
We value our employees and offer a wide variety of competitive and family-friendly benefits. Benefits to include:
12 Annual Paid Holidays and monthly accrual of vacation and sick leave
North Carolina State Health Plan administered by Aetna
Supplemental Benefits including Flexible Spending Accounts, Accident Insurance, Cancer & Specified Disease, Critical Illness, Dental, and Vision
NC State Retirement (TSERS), 401(k), and 457 savings plans
WeSave Employee Discounts
Eligibility for the Public Service Loan Forgiveness Program
Learn more about new hire resources, safety, health, and wellness information, leave options, employee discounts and more by selecting the benefits link.
It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
The North Carolina Department of Commerce is an Equal Opportunity Employer who embraces an Employment First philosophy which consists of complying with all federal laws, state laws, and Executive Orders. We are committed to reviewing requests for reasonable accommodation at any time during the hiring process or while on the job. Commerce does not provide employment visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and throughout employment.
We are committed to reviewing requests for reasonable accommodation at any time during the hiring process and throughout employment. Applicants requesting and receiving an accommodation under the Americans with Disabilities Act (ADA) are eligible to submit paper applications via mail or by fax by the vacancy closing date.
Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty) to their applications.
Applicants seeking National Guard Preference must attach a NGB 23A (RPAS) if they are a current member of the NC National Guard in good standing. If a former member of the NC National Guard who served for at least 6 years and was discharged under honorable conditions, they must attach either a DD256 or NGB 22.
Our Agency uses the OSHR Recruiting and Posting of Vacancies Policy to fill positions subject to the State Human Resources Act with the most qualified individuals. All applicants must complete and submit a state application for employment using the Careers with the State of NC portal.
**PLEASE NOTE** It is critical to our screening and salary determination process that applications contain comprehensive information. Please make sure you complete the application in full. Information should be provided in the appropriate areas to include all work experience, the beginning and ending dates of jobs worked, education with the graduation date, and certificates/licenses. Any information omitted from the application cannot be considered in screening for qualifying credit. Hiring salary will be based on relevant qualifications, internal equity, and budgetary considerations pertinent to the advertised position.
***INCLUDE ALL RELEVANT EDUCATION AND WORK EXPERIENCE IN THE DESIGNATED EDUCATION AND WORK HISTORY SECTION ON THE FORMAL APPLICATION***
Attached resumes WILL NOT be accepted in lieu of completing this application and WILL NOT be used for screening for qualifying credit. "See Resume" or “See Attachment" within the fillable application sections WILL NOT be accepted and will be considered an incomplete application and will not be pr