Manager, Design Project Management - Portland and Gresham

At PGE, our work involves dreaming about, planning for, and realizing a smarter, cleaner, more enduring Oregon neighborhood. Its core to our DNA and we haven’t stopped since we started in 1888. We energize lives, strengthen communities and drive advancements in energy that promote social, economic and environmental progress. We’re always on the lookout for people passionate about leading and being a part of teams that are advancing innovative clean energy solutions that are also affordable and accessible to all.
Manager, Design Project Management
Locations available:
Portland Operations Center
Gresham Operations Center
Design Project Management Provides transmission and distribution project management expertise with construction designs and customer connections. Serves as primary liaison from first contact to final closing on projects.
Key Job Information Manager
Design Project Management 6893
Grade 9, Career Level: M2 Manager
Manages professional associates and/or supervisors Is accountable for the performance and results of a team.
Adapts departmental plans and priorities to address resource and operational challenges.
Decisions are guided by policies, resources and business plan; receives moderate guidance from manager.
Provides subject matter guidance to associates, colleagues and/or customers.
Key Responsibilities
Manage Staff Manages a team of design project managers, lighting design project managers, designers and/or design technicians responsible for providing electrical distribution and transmission designs for line crews to install electrical services that meet the customer’s requirements; provides technical management for the team, ensuring that objectives are met and all relevant standards/procedures are followed; ensures that operational problems are identified and resolved; ensures that operational procedures and working practices are current and fit for the purpose.
Design Project Management Oversight Oversees design project management, including engineering, inspection, construction and cost-control activities; ensures production of timely, effective, reliable and workable construction designs and customer connections. Ensures design packages are technically sound, adhere to tariffs, provide cost savings and provide design safety for both customer and PGE. Ensures consistent application of PGE work practices, standards and rules; monitors and improves internal procedures and processes by partnering with other PGE functional organizations to meet asset management objectives and customer needs. Ensures contract projects are completed on time and within agreed-to terms and conditions. Develops and manages operating budgets, team goals and scorecard to measure bottom-line results.
Strategy Planning and Implementation Develops and implements policies and strategic plans for pole management services which includes joint use with other electric utilities, telecommunications companies, wireless communications businesses and municipalities; analyzes and evaluates complex utility issues, including emerging issues and trends, and develops specific strategies to minimize risks, advance PGE’s agendas and enhance PGE’s relationships with municipalities.
Customer Care Manages customer expectations, obligations and relationships and tariffs; builds customer relations through jobsite visits; routinely communicates with customers/stakeholders to resolve issues or questions regarding design projects; uses relationships and contacts to expedite the flow of customer information, meet customer needs and improve overall satisfaction with PGE. Ensures design project managers demonstrate expertise, individual initiative and customer responsiveness.
Internal/External Relations Provides expert consulting in specialty area to management and other departments. Works with other departmental managers to address design issues, review and recommend potential changes to tariff or rule interpretations and coordinate on the application of work practices. Represents PGE with key external constituencies, including government agencies, and participates in local associations and industry groups.
Safety Ensures that project planning, work practices and processes provide for the safety of PGE, contractor and customer personnel.
Storm Response Provides leadership and coordination during storm repair as assigned; works with area line manager, Dispatch and their respective staffs to quickly and effectively respond during outage situations.
Financial Management Monitors and manages expenditures, ensuring that all financial targets are met, and examines any areas where budgets/expenditures vary from plan; assists with the definition and operation of effective financial controls and decision making. Resourcing Oversees resourcing decisions and planning for team; partners with HR in the definition of jobs, recruitment, evaluation and selection processes.
Professional Development Reviews organizational development needs and training strategies to determine required learning and development outcomes for the team; provides guidance in the creation of development plans; monitors ongoing progress and provides coaching and mentoring and provides feedback; completes annual performance management reviews.
Education/Experience
Requires a bachelor’s degree in engineering technology, project management, design or other related field or equivalent experience.
Prefer eight or more years in transmission and distribution design or a related field; project management or supervisory experience preferred.
Requires a valid drivers license and a history of safe driving practices.
Competencies (Knowledge, Skills, Abilities)
Functional Competencies
Advanced knowledge of PGE tariff, rules, policies and practices (i.e., PGE engineering standards, current accounting system, current franchise agreements, Electric Service Requirements book, etc.).
Advanced knowledge of all aspects of line department operations; design; PGE transmission and distribution systems, rules and regulations; and applicable codes relating to electrical service and/or lighting delivery (e.g., NEC, NESC).
Advanced knowledge of PUC and FCC regulations pertaining to pole standards.
Advanced knowledge of Service and Design policies and procedures.
Advanced knowledge of overhead, underground, transmission and construction principles.
Advanced knowledge of corporate software tools used in the Design and Engineering Department.
Advanced knowledge of project management concepts involved in planning and executing projects.
Advanced knowledge of common engineering concepts and principles.
Advanced knowledge of PGE’s asset management and GIS systems.
Intermediate knowledge of budgeting practices.
Working knowledge of financial statements and utility economics.
Working knowledge of PGE's organization, finance, budget, human resources and administrative procedures.
General Competencies
Intermediate business acumen.
Intermediate change leadership skills.
Advanced decision-making skills.
Advanced focus on customer skills.
Advanced interpersonal skills.
Advanced knowledge of the utility industry.
Advanced negotiation skills.
Advanced organization management skills.
Intermediate resource management skills.
Advanced safety leadership skills.
Advanced written and oral communication skills.
Leader Practices:
Drives Results
Plans and Aligns
Decision Quality
Drives Engagement
Courage
Physical and Cognitive Demands
Cognitive Level Substantial: Consistent use of logic or scientific thinking to define problems, collect information, establish facts and draw valid conclusions (for example, engineer, HR director, plant manager, etc.).
Ability to adhere to set response times, deadlines and time-sensitive tasks.
Ability to follow accuracy standards.
Ability to follow through on decision-making tasks.
Ability to interact effectively and collaboratively within a team environment.
Ability to communicate and problem solve when under stress.
Ability to respond and adapt to frequent change.
Ability to accept and demonstrate self-awareness when provided constructive feedback. Ability to discern feedback and acknowledge ownership of areas of improvement.
Ability to avoid future mistakes by applying reasonable skills to new but similar work situations or tasks.
Ability to successfully collaborate with peers, managers and others within the organization. Demonstrates sound memory.
Ability to process new information to be applied consistently to work tasks.
Schedule/Attendance
Ability to work long hours.
Ability to work a variable schedule.
Ability to report to work and perform work during periods of severe inclement weather.
Ability to consistently meet attendance standards for regular, reliable, predictable, full-time attendance.
Physical Capabilities
Driving/travel/commute: Daily within service territory - Occasionally (one to two times a month or less)
Computer use (use computer regularly for entire work shift)
Lifting/pushing/pulling: Up to 10 lbs.
Carrying: Up to 10 lbs.
Unstable surfaces requiring balance (i.e., moving equipment, boa