Regional Account Manager

The Regional Account Manager serves as the primary strategic liaison between CorVel and assigned customers, acting as an extension of the client organization. The role is responsible for client retention, revenue growth, service excellence, stewardship reporting, contract management, and identifying opportunities to expand CorVel services.
This position can be hybrid or remote.
Essential Functions & Responsibilities
Manage regional accounts with at least $1M in annual revenue per account and portfolio exceeding $5M
Drive revenue growth through expansion of existing accounts and introduction of additional CorVel services
Build and maintain executive-level client relationships
Ensure client satisfaction, retention, and achievement of contractual services
Oversee accounts receivable activities in partnership with operational leadership
Lead client stewardship meetings and provide consultative guidance based on account trends and business needs
Proactively raise concerns or potential issues to appropriate members of the management and executive team to remedy immediate concerns before they become issues; maintain an open items matrix to document all issues and resolution
Coordinate account implementations, customer setups, and service delivery across internal teams
Coordinate and attend customer meetings; ensure CorVel participants are engaged
Discuss, understand, and meet agreed upon standards as mutually determined by CorVel and customer
Develop/maintain account service instructions/communicate to service staff and post on the Intranet
Manage contract renewals/price increases; coordinate with the AE and/or management team as appropriate
Present information to assigned customers in an organized and persuasive fashion for contract renewals, service issue discussions, or additional product sales
Regular attendance on the Monthly Account Manager Call
Provide monthly account updates and document all new service opportunities in Salesforce.com
Additional duties as assigned
Knowledge & Skills
Reliable professional with the ability to achieve balance between customer orientation and a results-driven approach
Knowledge of CorVel's services and completion of all CorVel Product Training Modules
Business acumen with results-oriented mindset
Excellent presentation, negotiation, and interpersonal skills
Strong commitment to customer service
Able to work independently while collaborating across departments
Strong organizational, analytical, and time-management abilities
Must be proficient in Microsoft Office applications and CRM software (Salesforce)
Education & Experience
Bachelor's degree, certification or equivalent experience in business, sales or marketing
Proven experience in account management
Experience in the insurance industry, managed care, worker’s compensation, or a related field
Pay Range
CorVel uses a market based approach to pay and our salary ranges may vary depending on your location. Pay rates are established taking into account the following factors: federal, state, and local minimum wage requirements, the geographic location differential, job-related skills, experience, qualifications, internal employee equity, and market conditions. Our ranges may be modified at any time.
For leveled roles (I, II, III, Senior, Lead, etc.) new hires may be slotted into a different level, either up or down, based on assessment during interview process taking into consideration experience, qualifications, and overall fit for the role. The level may impact the salary range and these adjustments would be clarified during the offer process.
Pay Range: $83,494 – $139,002
A list of our benefit offerings can be found on our CorVel website: CorVel Careers | Opportunities in Risk Management
In general, our opportunities will be posted for up to 1 year from date of posting, or until we have selected candidate(s) to fulfill the opening, whichever comes first.
About Corvel
CorVel, a certified Great Place to Work® Company, is a national provider of industry-leading risk management solutions for the workers’ compensation, auto, health and disability management industries. CorVel was founded in 1987 and has been publicly traded on the NASDAQ stock exchange since 1991. Our continual investment in human capital and technology enable us to deliver the most innovative and integrated solutions to our clients. We are a stable and growing company with a strong, supportive culture and plenty of career advancement opportunities. Over 4,000 people working across the United States embrace our core values of Accountability, Commitment, Excellence, Integrity and Teamwork (ACE-IT!).
A comprehensive benefits package is available for full-time regular employees and includes Medical (HDHP) w/Pharmacy, Dental, Vision, Long Term Disability, Health Savings Account, Flexible Spending Account Options, Life Insurance, Accident Insurance, Critical Illness Insurance, Pre-paid Legal Insurance, Parking and Transit FSA accounts, 401K, ROTH 401K, and paid time off.
CorVel is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.

Work arrangement
Yes