Digital & Web - Demand & Portfolio Owner

Number of Positions In Requisition
1


Job Details
Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.
Job Description
Summary
Sets the vision for technical product ownership across the organization and establishes standards for Agile and product management practices. Defines long-term platform/product portfolio strategies, governance frameworks, and performance metrics. Partners with executives to align platform/product initiatives with organizational goals and digital transformation objectives. Drives innovation, change management, value realization, and continuous improvement across all product teams. Acts as a thought leader, shaping enterprise-wide product culture and influencing industry best practices.
Job Duties
In partnership with Enterprise leaders responsible for defining platform/product strategy, and value realization
Shaping prioritized, executable roadmaps and refined requirements with stakeholders and product development teams
Define organizational frameworks for UAT governance, quality gates, and risk acceptance
Drive enterprise testing strategy and tooling roadmap; measure quality via OKRs and KPIs
Shared responsibility for automation and advanced testing methodologies (e.g., contract testing, performance baselines)
Deliver continuous improvement programs focused on reducing escaped defects and improving cycle time
Facilitate Agile ceremonies (stand-ups, sprint planning, demos, retrospectives)
Collaborate with cross-functional partners (UX, Architecture, QA, Release) to ensure delivery readiness
Monitor product performance, collect feedback, and inform roadmap decisions
Minimum Qualifications
Master’s Degree in Business Administration, Information Systems, or related field.
10 years in product management or technical leadership
Strong understanding of Agile methodologies (Scrum/SAFe) and product lifecycle.
Excellent communication and stakeholder management.
Ability to define acceptance criteria and ensure test coverage.
Familiarity with test planning, UAT coordination, and defect management.
Preferred Qualifications
10 years in senior product leadership roles, experience defining organizational product strategy and governance frameworks.
Familiarity with Agile tools and frameworks (Azure DevOps, Jira, Rally, ServiceNow; SAFe, LeSS) and strong understanding of the software development lifecycle (SDLC).
Knowledge of emerging technologies (including AI), API integrations, data flow concepts, and enterprise architecture.
Expertise in organizational change management, digital transformation, and governance frameworks (OKRs) with ability to enforce quality standards across multiple products.
Strong understanding of product strategy, regulatory compliance, and risk management, with ability to influence enterprise testing and automation adoption.
Knowledge of healthcare or enterprise systems is a plus.
CTC - Certified Team Coach - Scrum Alliance CTC - Certified Team Coach - Scrum Alliance
CSM - Certified ScrumMaster - Scrum Alliance CSM - Certified ScrumMaster - Scrum Alliance
Physical Demands
Lift and carry 25 lbs. frequent sitting/standing, frequent keyboard use, *patient care providers may be required to perform activities specific to their role including kneeling, bending, squatting and performing CPR.
Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require.
Work Shift
Workday Day (United States of America)
Worker Sub Type
Regular
Employee Entity
Thomas Jefferson University
Primary Location Address
1100 Virginia Drive, Fort Washington, Pennsylvania, United States of America
Nationally ranked, Jefferson, which is principally located in the greater Philadelphia region, Lehigh Valley and Northeastern Pennsylvania and southern New Jersey, is reimagining health care and higher education to create unparalleled value. Jefferson is more than 65,000 people strong, dedicated to providing the highest-quality, compassionate clinical care for patients; making our communities healthier and stronger; preparing tomorrow's professional leaders for 21st-century careers; and creating new knowledge through basic/programmatic, clinical and applied research. Thomas Jefferson University, home of Sidney Kimmel Medical College, Jefferson College of Nursing, and the Kanbar College of Design, Engineering and Commerce, dates back to 1824 and today comprises 10 colleges and three schools offering 200+ undergraduate and graduate programs to more than 8,300 students. Jefferson Health, nationally ranked as one of the top 15 not-for-profit health care systems in the country and the largest provider in the Philadelphia and Lehigh Valley areas, serves patients through millions of encounters each year at 32 hospitals campuses and more than 700 outpatient and urgent care locations throughout the region. Jefferson Health Plans