Live opening · Posted 6 hours ago

Production Support Engineer

jobgether · India

Lever Yes Full-time

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At a glance

The key details from the original listing.

Posted 6 hours ago

Companyjobgether

LocationIndia

Job typeFull-time

Work modeYes

Source

Lever

Listed6 hours ago

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About the role

Description supplied by the original job listing.

This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Production Support Engineer based in India.
This role is focused on providing advanced technical support to enterprise customers across the APAC region.
You will act as a key technical escalation point, troubleshooting complex issues across distributed systems and API-driven platforms.
The position combines hands-on incident resolution with root cause analysis and continuous improvement of support processes.
You will collaborate closely with Support, Product, and Engineering teams to resolve recurring issues and improve system reliability.
You will also contribute to technical documentation, internal tooling, automation, and scalable support practices.
The environment is fully remote and globally distributed, with opportunities to work on cloud-native infrastructure and financial technology systems.
The role requires strong technical judgement, communication skills, and the ability to build trusted relationships with enterprise-level customers.

Employment type
Full-time

Work arrangement
Yes

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