Cultural Specialist

Hourly Rate: $34.18
Hourly Wage: $34.18
Valid driver's license may be required with at least one year of clean driving history.
Are you looking for a place where meaningful moments are made together?
At Marriott Vacations Worldwide (MVW), we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. A Cultural Specialist at MVW serves as the Hawaiian Culture resource and assists in the implementation of the Hawaiian Cultural Programs. Coordinate and lead a comprehensive program of Hawaiian cultural classes, programs for children and adults. Create a cultural sense of place, education and enthusiasm to participants. Assist in an ongoing cultural sense of place training for associates. Implement initiatives as it relates to the Hawaiian Culture. Must be able to engage and involve guest, owners and associates in sharing the knowledge of our Hawaiian culture.
Where great benefits lead to a life fulfilled.
Competitive Pay
Medical/Dental/Vision/401K opportunities
Travel discounts
Credit Union Membership
Tuition Reimbursement
Professional Counseling & Family Support
Growth and Development Opportunities
Site Specific Perks
AAA Four Diamond Resort
Free daily associate meal
Complimentary soft drinks, coffee and tea
Monthly & quarterly celebrations and awards
Company branded attire for outdoor associates
Complimentary work shoes
Discounted bus pass
Discounts to onsite spa and food outlets
Community service opportunities
Sustainability awards – Audubon Green Lodging
As a Cultural Specialist, a typical day will include:
Responsible for leading family cultural experience progra
Guest service and assistance related to cultural programs as well as general needs for information and direction. To communicate and promote cultural experiences and resort special event programs to owners and guests.
Maintain and oversee all cultural areas, Pu‘uhonua Cultural Center and any other areas used for related cultural activities, ensuring adequate levels of all supplies throughout all cultural areas, including cultural calendars, cultural boards and cultural event flyers. Maintain assigned equipment, report maintenance issues to the Director of Culture and/or other managers as needed.
Collaborating and coordinating as needed with other resort departments on cultural experiences and events
Planning and organizing cultural experiences within the resort which include children and adult programs, special events, conference, recreation and holiday programs.
Guest Experience and Company Standards
Welcome and greet guests and anticipate and address their needs.
Interact with colleagues and guests professionally and promptly.
Contribute to team goals.
Always follow company policies and safety procedures.
To Become a Cultural Specialist at MVW:
Must be at least 18 years of age minimum
Must be able to speak, read, write and understand the primary language(s) used in the workplace; English and Hawaiian.
Must have basic knowledge of hula, ukulele, lei making & oli.
Must be able to read and write to facilitate the communication process.
Requires good communication skills, both verbal and written.
Ability to convey a cultural sense of place with enthusiasm to the participants.
Fast learners who can process information including culture, Hawaiian language, science, Hawaiian history, nature and communicate to owners and guests
Confident demeanor and ability to “think on feet”
Enjoy being with people and has a genuine care for their wellbeing and experience
Basic computer literacy; Excel, Powerpoint, Word & Publisher
Positive attitude and openness to feedback for improvement
Showmanship and stage presence is essential
High level of energy
Service oriented attitude towards guests
Ability to use good judgment in areas of safety and security of participants
Creative and resourceful
Image of professionalism
Flexible and adaptable to a variety of circumstances
Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.