Licensing Operations Manager (Pooling Only)

Help scale a high-impact team that protects Fresh Prints’ biggest partnerships
IMPORTANT NOTE: This is a talent pool. We will reach out to you if we find a suitable match to move forward in the recruitment process.
Fresh Prints is a New York-based custom apparel startup. We find incredible students and give them training and support to build the business at their schools.
The Licensing Team plays a critical role in reviewing and approving proofs for brand compliance, but we believe it can do a lot more. We're looking for a Licensing Manager who can modernize how the team operates while unlocking new growth opportunities, turning Licensing from a function that manages approvals into one that actively drives revenue and efficiency.
A big part of this role is bringing structure and automation to a function that's relied on a lot of manual work. We're looking for someone who can identify where processes are slow or repetitive, and build the systems and workflows to fix that, while also developing stronger relationships with key partners that open up new growth for Fresh Prints.
This role has an impact on:
How do we build stronger, more strategic relationships with our licensing partners?
How do we grow the Licensing team into a function that drives real, measurable business impact?
How do we replace manual, repetitive licensing workflows with automated, scalable processes?
We're looking for someone who can think strategically, isn't afraid to overhaul how things are done, and ideally has experience in licensing. We're on a remarkable growth trajectory, and as Fresh Prints grows, you will too. For the right person, this role offers unlimited opportunity. You will be given the space and guidance to have a tremendous impact.
Key Responsibilities
Lead the Licensing team, owning both daily operations and long-term improvements
Oversee and improve core workflows, including trademark checks, design approvals, licensing portal submissions, and royalty reporting and tracking
Manage relationships and communication with university and Greek licensors, and build the kind of long-term partnerships that open doors to new opportunities
Identify and pursue new licensing opportunities, expanding our network of partner schools and organizations
Drive key initiatives to modernize the function, including:
Rolling out AI-powered tools for faster, more accurate licensing checks
Automating and scaling RFP submissions to acquire new licenses
Streamlining royalty report generation
Publishing and maintaining up-to-date licensing guidelines and SOPs
Collaborate closely with Tech, Product, Sales, and Design to get initiatives built and adopted
Coach and support the team through strong documentation, clear SOPs, and direct feedback
Requirements
At least 3+ years in operations, licensing, compliance, or similar roles
At least 1+ years of experience managing a team
Strong project management and workflow optimization skills
Experience identifying inefficient processes and implementing automation or tools to streamline them
Excellent written and verbal English communication skills
Strong relationship-building skills, with a personable, professional style that resonates well with Licensing Directors and other US-based partners
Familiarity with US university and Greek life culture, or a strong willingness to quickly get up to speed on it
Analytical mindset with attention to detail
Comfortable navigating multiple tools and systems (Gmail, Google Sheets, Airtable, etc.)
Bonus if you've worked with licensing platforms (e.g., Affinity, DLH, BrandComply, etc.)
Personal Attributes
Strategic operator: You can zoom out to see the bigger picture and improve how things work, while staying hands-on enough to get into the details when it matters
Relationship-driven: You build trust easily and know how to turn a good conversation into a lasting partnership
Ownership mindset: You don't wait for direction; you see what needs to change and drive it forward
Calm under pressure: You can manage competing priorities and tight timelines without losing your cool
Coach at heart: You genuinely enjoy developing people, and you lead with clear expectations and honest feedback
Comfortable with ambiguity: You're energized, not intimidated, by building something that doesn't fully exist yet
Job Location: Work From Home / Remote
Working Hours: 9:00 PM - 6:00 AM Philippine Time, Monday to Friday
Monthly Salary: Competitive salary, depending on experience
At Fresh Prints, we deeply value the long-term contributions of our team. To recognize and celebrate that commitment, we offer a 2-month paid Sabbatical to eligible employees.
Fresh Prints never charges any money during the hiring process. If you’re asked to pay for a job, it’s not real.
Fresh Prints is an equal employment opportunity employer and promotes diversity; actively encouraging people of all backgrounds, ages, LGBTQ+, and those with disabilities to apply.