Senior Analyst-Control Management

Credit & Fraud Risk (CFR) manages the risk strategies across all markets and portfolios to minimize the company’s credit and fraud losses while promoting business growth and delivering superior customer service.
The objective of the CFR Control Management Governance team is to establish the Operational Risk and Controls strategy for CFR, set up a foundational governance structure that ensures operational risks are identified, assessed, and managed in compliance with enterprise Operational Risk Management programs and reporting.
CFR is looking for a Sr. Analyst of Governance focused on ensuring control management is embedded in the day-to-day operations of our organization. It will involve extensive collaboration with multiple partners across numerous business units, functional areas, and geographies.
Required Qualifications:
2+ Years experience in operational risk management (e.g., within Risk and/or Internal Audit function) Understanding of critical operational risk management lifecycle activities
Project management, communication, and interpersonal skills
Experience in process governance, with an understanding of processes that align with policies, regulatory frameworks, and/or operational standards
Sound analytical and problem-solving skills, with an ability to analyze data, identify trends, and evaluate risk scenarios effectively
Preferred Qualifications:
Bachelor's Degree in Finance, Business, Risk Mgmt., or related field; advanced degrees (e.g., MBA, MSc) or certifications are advantageous
Experience in at least one of the following:
Translating operational risk strategy and appetite into execution guidelines
Tracking and identifying issues with Key Risk Indicator (KRI) limits and risk appetite to ensure operational risks are managed within agreed thresholds
Facilitating the implementation of the operational risk governance frameworks
Developing, communicating and ensuring understanding and adherence to operational risk procedures and standards
Supporting the operational risk exam management processes
Employment eligibility to work with American Express in the United States is required as the company will not pursue visa sponsorship for these positions.
The Senior. Analyst, CFR Governance will:
Support certain execution plans for operational risk management within the business unit (BU), including BU specific guidelines, project plans, etc.
Track specific issues with KRI limits and risk appetite for CFR to ensure operational risks are managed within agreed thresholds
Assist in the implementation of portions of the operational risk framework to enable effective risk management and decision making in the BU
Help in the development of BU-specific procedures and additional standards (i.e., escalation protocols), related to the execution of the Operational Risk Management programs
Facilitate the understanding and use of the risk governance framework basics across BUs through regular communication
Aggregate specific reporting areas, approvals/exceptions and support "change-the-function" activities for the BU
Administer implementation of specific training initiatives and clear career progression plans that align with Operational Risk Management
Review processes to ensure and monitor the integration of regulatory changes & updates into the Operational Risk framework and training materials
Support sharing insights, better practices, themes, etc. across the enterprise

Work arrangement
Hybrid