Senior Microsoft 365 Consultant (f/m/x)

We are looking for a Senior Microsoft 365 Consultant to join our team and contribute to the delivery of innovative solutions in a remote environment. You will work closely with clients to ensure that their needs are met and that they receive the highest quality service. If you are passionate about technology and enjoy collaborating with stakeholders to drive successful outcomes, this opportunity may be the right fit for you.
Your tasks
Ensuring customer satisfaction by being detail-oriented and value-focused in all interactions
Holding oneself accountable for delivering high-quality results across all projects
Identifying opportunities and threats to project success and engaging relevant stakeholders to address them
Communicating effectively with both customers and internal stakeholders, demonstrating active listening and emotional intelligence
Collaborating with team members and driving decision-making to avoid unnecessary delays
Breaking down complex business requirements into manageable user stories and tasks
Conducting gap analysis between D365 capabilities and existing business processes, recommending solutions to close gaps
Performing quality assurance to verify that delivered solutions meet documented requirements
Requirements
Minimum 5 years of experience in a consultative or advisory role
Deep understanding of deploying and configuring D365 solutions, including Sales, Customer Service, and Field Service
Demonstrable experience in configuring D365 solutions to meet specific requirements while maintaining high quality standards
Experience in mapping business processes against D365 capabilities and identifying gaps
Proficiency in configuring complex Power Automate Flows, including error trapping and reporting
Strong understanding of Waterfall and Agile methodologies, with experience using Azure DevOps for project management
Excellent communication skills, with the ability to present effectively to customers and articulate messages clearly
Fluent English
Tax residence in Ukraine required
Nice to have
Experience in customer communication
Knowledge of the Prosci ADKAR model and Organizational Change Management concepts
Ability to mentor and coach colleagues to help them excel
Familiarity with Success by Design and Catalyst frameworks
Job no. JOB-P9FTE
Sii ensures that all hiring decisions are made solely on the basis of qualifications and competence. We are committed to equal and fair treatment of all, regardless of legally protected characteristics. At Sii, we promote a diverse and inclusive work environment, in full compliance with applicable anti-discrimination laws.
Benefits For You
Refferals program
Solid financial situation
Many experts you can learn from
Contracts with the biggest brands
Mentoring program
14 authentic core values
Inclusive culture based on dialogue
Regular integration events and trips
Passion Sponsorship Program
Open and accessible management team
Profit sharing
Welcome packs & occasional gifts

Work arrangement
Yes