Manager, Innovation & Customer Experience Practice, Insights, China

We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...
Job Details
Main Responsibilities
Working Relationships
Internal - Research senior or mid management, research executive, supervisor or other departments relevant managers and staff
External - Contact person with key accounts and regular projects coordinator
Job Description
Independently design entire questionnaire/ guide including new type of projects and discuss questionnaire with the client
Translate research objectives int questionnaire flow
Write complex research proposals base on the instructions from supervisor
Provide advanced analysis and generate insightful and value-added findings and suggestions
Provide advanced analysis and generate insightful and value-added findings and suggestions
Work out report flow with instruction from supervisor
Write error-free report with summary and recommendations based on instructions from supervisor
Deliver presentation of findings in both Chinese and English
Chair projects for at least 2 branded solutions independently
Demonstrate efficient and effective project management to ensure timely delivery at high quality standard
Control and save FLD costs
Build and maintain long term trusting relationship with client
Respond to client enquiries promptly and provide professional suggestions
Demonstrate strong ability in people management of Research Assistant or Research Executive
Allocate tasks among team effectively. Manage their performance and make appraisals on them
Coach junior researchers on research work and train them up well
Job Requirements
Bachelor Degree or Master Degree from top university
5-8 years experience in market research or related function in either agency side or client side
Excellent English and Mandarin skills both in written and oral
Excellent in MS-Office, including Word, Excel and PowerPoint, and SPSS, SAS statistics
Strong communication and interpersonal skills
Have sound knowledge of overall market research technology and be able to apply to marketing / business practice and strategy
Be able to think logically and insightfully
Advanced analytical skills and be able to make value-added recommendations
Strong client service and account management ability
Strong project management skills
Good people management skills
A team player and be willing to work hard under high pressure and challenges in mature and professional manners
Location
Beijing, Jianwai StreetChina
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that’s out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world’s leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar’s 30,000 people help the world’s leading organisations succeed and grow.