Night Porter

Love hospitality? Then you’ll love working with us.
Waipuna Hotel & Conference Centre in Mount Wellington is looking for a Night Porter to join our small but mighty Night team . We are located in a central yet peaceful location on the edge of the Panmure Lagoon.
We’re all about genuine hospitality — creating moments that make our guests feel welcome, relaxed, and cared for. If you’re someone who loves connecting with people, thrives in a varied role, and enjoys making our environment feel welcoming. this is the opportunity for you.
This role works 10.30pm to 7:00am), so comfort working a night shift is essential.
About the Role
Working under the Night Manager guidance, the Night Porter is responsible for supporting overnight hotel operations during the night shift. This role includes primarialy overnight operational support including cleaning, front desk/guest assistance and security monitoring of the hotel throughout the night.
Key Responsibilities
Manage overnight guest check-ins and check-outs
Respond promptly and professionally to guest enquiries, requests, and complaints
Monitor hotel safety and security throughout the night
Conduct regular lobby and property checks to maintain presentation standards
Assist with overnight guest services, portering, and car parking support
Ensure phones are answered professionally and efficiently
Prepare and deliver room service and early breakfast requests
Set up breakfast and conference rooms as required
Assist with general cleaning and presentation duties
Respond appropriately to emergencies and incidents in line with hotel procedures
What We’re Looking For
You must already have the right to work in NZ
Previous hotel experience is valued, ideally in a similar overnight role
Ability to work independently with minimal supervision
Excellent communication and interpersonal skills
Ability to multitask and remain organised during busy periods
Professional presentation and positive attitude
Strong attention to detail and problem-solving skills
Commitment to health, safety, and guest privacy standards
First Aid Certificate desirable
Why you’ll love working with us
Positive team environment – small but passionate, with a “work hard, together” approach
Competitive pay rates – your work is valued and rewarded
Free uniform, staff meals and parking
Staff accommodation & F&B discounts – across our Prime Hotels Group properties in some of the North Island’s most beautiful locations
About us
Waipuna Hotel and Conference Centre is a 4-star property and one of New Zealand’s largest and most versatile conference venues. Nestled in 6 acres of parkland overlooking the Panmure Lagoon, we combine a tranquil setting with easy access to Sylvia Park, train links, and motorway routes. Our facilities include flexible meeting spaces, outdoor pool, gym, running track, and spa pool – catering to both business and leisure travellers.
We’re part of Prime Hotels, a proudly New Zealand-owned group with 9 hotels nationwide and growing. Prime Hotels sits under the wider Prime Property Group - one of NZ's largest privately owned property companies
(www.primeproperty.co.nz).
📍 Location: Mount Wellington, Auckland
📅 Position available: 1x permanent full-time (minimum of 32 hours).
If you take pride in your work, enjoy being part of a supportive team, and love creating memorable guest experiences – we’d love to hear from you!

Employment type
Permanent Full-Time

Work arrangement
No