Live opening · Posted 6 hours ago
Sales Representative - Immunology
Novartis · 2 Locations
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At a glance
The key details from the original listing.
CompanyNovartis
Location2 Locations
Source
Workday
Listed6 hours ago
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About the role
Description supplied by the original job listing.
Job Description Summary
Sales Representative – Immunology
Location : Selangor
Are you passionate about building trusted relationships with healthcare professionals and helping improve outcomes for patients? Join Novartis as a Sales Representative and take ownership of customer engagement and sales performance within your territory. You will combine scientific dialogue, data-driven planning, and personalised omnichannel engagement to deliver sustainable growth—always with integrity and in line with industry standards.
Job Description
Major accountabilities:
Own and execute territory and customer plans using segmentation, value-based prioritisation, and data-led call planning.
Build trusted relationships with healthcare professionals through high-quality, compliant product discussions grounded in approved clinical evidence.
Deliver personalised customer journeys across face-to-face and digital channels, supported by tools.
Identify and share actionable insights on customer needs, market dynamics, competitor activity, and territory opportunities.
Partner with Marketing, Medical, Value & Access, and Execution Excellence teams to deliver an integrated customer experience.
Support local events, promotional activities, and product launches where required.
Maintain accurate and timely customer-visit documentation while operating in line with Novartis policies, ethical standards, and local regulations.
Requirements:
Pharmaceutical sales experience with a record of delivering results.
Experience engaging customers in the private healthcare sector; dermatology experience is preferred.
Product launch experience is an advantage.
Strong customer engagement, communication, territory planning, and relationship-building skills.
Confidence using digital engagement platforms and CRM tools.
Ability and willingness to travel within the assigned territory.
Skills Desired
Commercial Excellence, Conflict Management, Cross-Functional Coordination, Customer Insights, Influencing Skills, Key Account Management, Professional Ethics
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