Communications Advisor

Temporary 12 month position
The communications advisor, supports and advises caisse managers in selecting, applying and implementing communications solutions, practices, programs and tools. More specifically, you will be required to:
Participate with the caisse management committee to develop the annual communications activities plan within the allocated budget. Provide advisory support to managers on communication activities for various client segments, community organizations, officers, managers and employees, and help them carry out these activities
Ensure and uphold a positive image of the caisse and Desjardins Group by identifying potential risk situations and informing the caisse’s general manager and the various partners involved. Monitor activities related to service quality for members and clients (for example, surveys and complaints)
Receive and analyze sponsorship, donation and fundraising requests and make recommendations, and conduct follow-ups, such as those related to contributions made. Help produce the caisse’s social responsibility report
Analyze, select and ensure the quality of communication methods intended for members and clients, (for example, letters and mass mailings). Produce and communicate information (for example, for local and internal newspapers)
Support caisse representatives in maintaining business relationships with various client groups and community organizations. Helps organize events (e.g., information sessions, seminars, School Caisse activities)
Manage social media communities by writing information content for posts (for example, advertising and videos) and ensure the relevance and consistency of comments and interactions
Identify needs and follow up on ad placement guidelines, in collaboration with various partners.
Follow up on Desjardins’s merchandising proposals (for example, order promotional materials for the caisse)
Help organize logistics for caisse events (for example, annual general meeting and special general meeting) and oversee the production of the annual report
What we offer*
Competitive salary and annual bonus
4 weeks of flexible vacation starting in the first year
Defined benefit pension plan that provides predictable, stable income throughout retirement
Group insurance including telemedicine
Reimbursement of health and wellness expenses and telework equipment
* Benefits apply based on eligibility criteria.
#LI-Hybrid
What you bring to the table
Bachelor's degree in a related field
A minimum of one year of relevant experience
Please note that other combinations of qualifications and relevant experience may be considered
Knowledge of French, both spoken and written
Knowledge of products and services for members, products and services offered by Desjardins Business centres, components and distribution networks, and products and services offered by competitors
Knowledge of the external environment
Knowledge of communication and advertising methods, techniques and resources
Understanding of the philosophy and fundamentals of financial services cooperatives
Knowledge of policies, legislation, standards and ethics governing the operations of the caisse and its centres
Knowledge of service standards
Familiarity with the democratic structure of caisses and Desjardins Group
Action oriented, Business insight, Customer Focus, Differences, Interpersonal Savvy, Nimble learning
Equity, Diversity, Inclusion and Accessibility
At Desjardins, we believe in equity, diversity and inclusion. We're committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all. At Desjardins, we have zero tolerance for discrimination of any kind. We believe our teams should reflect the diversity of the members, clients and communities we serve.
If there's something we can do to help make the recruitment process or the job you're applying for more accessible, let us know. We can provide accommodations at any stage in the recruitment process. Just ask!
Trade Union (If applicable)
CAISSE DE RIMOUSKI (60003 / CONV_COL_00064) (2019-02-07 - )
Job Family
Communications (FG)
Unposting Date
2026-10-13