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About the role
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Company Description HDFC Life is one of India’s leading private life insurance companies, offering a broad range of individual and group insurance solutions. It is a joint venture between Housing Development Finance Corporation Limited (HDFC), a leading housing finance institution in India, and abrdn plc, a major financial services provider in the United Kingdom. The company’s portfolio includes products for protection, pension, savings, investment, and health, with customizable riders to meet diverse customer needs. With around 500 branches across India serving over 900 cities and towns, and a liaison office in Dubai, HDFC Life has an extensive reach and a strong base of Financial Consultants. Applicants can learn more about the organization and its offerings by visiting www.hdfclife.com.
Role Description This is a full-time, on-site Trainer – Learning and Development role based in Dibrugarh East. The Trainer will design and deliver training programs for employees and Financial Consultants, focusing on product knowledge, sales processes, compliance, and customer service skills. Responsibilities include conducting classroom and on-the-job training sessions, assessing learning needs, creating training materials, and using feedback and performance data to refine training content. The role involves coordinating with Human Resources and business leaders to align learning initiatives with organizational goals, maintaining training records, and supporting onboarding and continuous development programs. The Trainer is expected to foster an engaging learning environment and promote a culture of continuous improvement and professional growth.
Qualifications:
Candidates should possess strong Training & Development and Training skills, including designing curricula, facilitating sessions, and evaluating learning.
Candidates should possess excellent Communication skills, including clear presentation, active listening, and the ability to convey complex concepts simply.
Relevant experience in learning and development, sales training, or financial services training is highly beneficial.
Bachelor’s degree in any discipline; a specialization in HR, Education, Business, or related fields is an advantage.
Ability to work collaboratively with cross-functional teams, manage multiple training programs, and adapt content for diverse learner groups.
Proficiency in MS Office and basic digital learning tools; familiarity with learning management systems is a plus.
Strong analytical and organizational skills, with a focus on measurable training outcomes and continuous improvement.
Work arrangement
No
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