Team leader

Job Description:
About Us
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.
Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.
We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.
At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Global Business Services
Global Business Services delivers Technology and Operations capabilities to Lines of Business and Staff Support Functions of Bank of America through a centrally managed, globally integrated delivery model and globally resilient operations.
Global Business Services is recognized for flawless execution, sound risk management, operational resiliency, operational excellence and innovation.
In India, we are present in five locations and operate as BA Continuum India Private Limited (BACI), a non-banking subsidiary of Bank of America Corporation and the operating company for India operations of Global Business Services.
Process Overview
Financing & Clearing provides clearing and execution services to various Broker-Dealer Clients domiciled in United States. It also provides securities clearing services for its own account and for unaffiliated Broker-Dealers. In addition, Financing & Clearing offers clearance, execution, financing, and operational requirements in equities, options, fixed income, and international securities along with a Web-based trading tool for electronic downloads of various brokerage related information. Financing & Clearing was incorporated in 1982 and operates as a subsidiary of Merrill Lynch, Pierce, Fenner & Smith Incorporated.
Job Description
Individual will be responsible for offering streamline operational support focusing on increased levels of service while offering our agency & market making clients an established foundation for Equity and Fixed Income securities within the Institutional environment for all markets US and Non-US. There will be immediate attention and focus to our client requests & needs. Proactively addressing potential trade booking, and settlement issues, capturing exception exposure, adding controls, reducing risk and exposure to the firm. Our focus and drive is to increase levels of service while streamlining and improving process trade flows and infrastructure.
Responsible for providing a direct relationship to all clients based on client tier. Support pre-matching of trades, value date settlement matching, client inquiries, receive / deliver exceptions, validation and timely communication of all potential compliance Buy In's, and root cause analysis and issue resolution of fails.
Responsibilities
Understanding & responding to client queries via email or phone call.
Ensuring matching of all the trades in International & Domestic markets for F&C clients for settlement
Liaising with settlements & other support team on a regular basis for any exceptions, risk or delay in settlement of trades
Understanding the risk in the process, highlighting the gaps in controls.
Understanding the process front to back & identifying the opportunities to automate to increase efficiency
To understand the Escalation guidelines to promptly address and escalate financial and negative client exposure situations
Requirements
Education - Graduate- Finance stream
Experience Range - 3-5 years
Foundational skills
Basic Excel knowledge
Excellent verbal and written communication skills with ability to communicate with clients & various internal stakeholders
Good understanding of capital markets
Equity trade settlements experience
Must have a good focus & attention to details.
Ability to meet tight deadlines
Ability and willingness to continuously learn on the job
Desired skills - Client service exposure
Work Timings 13:30 to 10:30 IST
Job Location - Hyderabad