Manager - Insurance Advisory (Life & Health)

Manager
– Insurance Advisory (Life & Health)
Company: Upstox
Function: Insurance –
Virtual Relationship Manager (VRM) Sales
Location: Thane (on-site)
Team: In-house VRM team
across Life and Health Insurance
Experience: 7+ years in
insurance sales, including 3+ years leading tele or digital-assisted advisory
teams
Type: Full-time
About
Upstox
At Upstox, we're building the
future of investing — simple, powerful, and for everyone. We're one of India's
fastest-growing fintech platforms, backed by the best in the business,
including Mr. Ratan Tata and Tiger Global, and on a mission to make wealth
creation accessible to every Indian. From first-time investors to seasoned
traders, millions trust us to power their financial journeys. We're not just
moving fast — we're moving with purpose. If you thrive in a high-energy,
high-impact environment, you're in the right place.
The Role
You will own Upstox's in-house
advisory sales engine for Life and Health insurance, end to end. That means
leading unbiased, advisory-led guidance that helps customers choose the right
plan, while hitting premium targets, building a high-performing and compliant
VRM team, and making every lead count.
Your job is to turn Upstox's
digital leads into well-advised, retained policyholders — with needs-based
selling as the standard, not the exception.
What
You'll Own
Sales Delivery
•
Targets — Own monthly, quarterly, and annual
targets for Life and Health premium, policy count, and conversion.
•
Sales planning — Build the sales plan by
product, channel, and lead cohort, and track daily performance against it.
•
Needs-based selling — Drive advisory
conversations that improve average ticket size and cross-sell.
•
Funnel conversion — Maximize lead-to-issuance
conversion and reduce drop-offs across underwriting, medicals, and payment
stages.
Team Leadership
•
People growth — Lead, coach, and grow team leads
and VRMs; set clear targets, incentives, and performance reviews.
•
Hiring & onboarding — Hire and onboard VRMs
and ensure they complete IRDAI-mandated certification before selling.
•
Floor excellence — Run structured call audits,
floor huddles, and product and objection-handling training.
•
Team health — Manage attrition, performance
improvement plans, and succession within the team.
Process, Quality &
Compliance
•
Regulatory compliance — Ensure every sale meets
IRDAI regulations and insurer guidelines, including suitability, disclosures,
and call recording.
•
Persistency — Improve 13th-month persistency
through the right sale and timely renewal nudges.
•
Productivity — Refine lead allocation, dialer
strategy, scripts, and CRM usage to lift team productivity.
Cross-functional Partnership
•
Product & Growth — Work with Product and
Growth on lead quality, funnel design, and digital-assisted journeys.
•
Insurer partners — Coordinate with insurer
partners on product training, underwriting queries, and issuance turnaround.
•
Servicing & Operations — Partner on
post-sale issues, claims support hand-offs, and renewals.
•
Leadership reporting — Share weekly MIS and
insights with the Business Head, and flag risks and opportunities early.
Who You
Are
•
Experience — 7+ years in insurance sales, with
3+ years managing tele-sales or in-house advisory teams.
•
Proven performer — A track record of
consistently hitting premium targets in Life and/or Health insurance.

Experience
5 - 12 Years

Employment type
Permanent

Work arrangement
No