Retail Territory Manager

, Philippines
Job Family Group:
Commercial and Retail
Worker Type:
Regular
Posting Start Date:
September 29, 2026
Business unit:
Experience Level:
Early Careers
Job Description:
What’s the role
A Regional Territory Manager is responsible for driving sustainable business growth across a network of retail sites while ensuring a consistently high-quality customer experience. The role involves leading and supporting retail partners to achieve sales, operational, and service excellence through strong performance management, coaching, and strategic planning. It also focuses on strengthening safety culture, developing people capabilities, and ensuring compliance with operational and company standards. Additionally, the position requires identifying growth opportunities, optimizing financial performance, and collaborating with cross-functional teams to deliver overall business objectives.
What you’ll be doing
Drive territory growth in value, volume, reputation, and brand equity while ensuring best-in-class customer experience across all Shell mobility sites
Lead and manage retailer performance to deliver Customer Commitment and Sales & Operations targets, including coaching underperforming sites
Develop and execute Territory and Retailer Master Plans to optimize network performance
Strengthen HSSE culture by ensuring full compliance with safety, operational, and Shell Business Principles standards
Enhance customer satisfaction by improving staff capability and leveraging customer feedback
Build retailer capability and succession pipelines, including involvement in recruitment, training, and development
Deliver sales and profitability targets, including district planning, pricing optimization, and retailer business planning
Identify and capture growth opportunities across Fuels, Convenience Retail, and Lubricants
Partner with retailers to grow their businesses while maximizing Shell’s performance through innovative initiatives
Monitor financial performance, including reviewing P&L statements and closing performance gaps
Collaborate cross-functionally with internal stakeholders (Network, Marketing, Finance, HR, Supply, etc.)
Ensure competitive pricing and market responsiveness, including tracking competitor activity and executing countermeasures
Implement marketing and operational initiatives to drive compliance and performance at site level
Manage risk and financial controls, including credit compliance and system utilization
Optimize supply and inventory to maintain stock availability and meet demand
Oversee site standards and expansion initiatives, including HSCs, car wash facilities, and lubricant compliance
Execute field activities effectively, including structured site visits and active forecourt selling programs
What You Bring
We are looking for candidates with strong capabilities in:
Sales, negotiation, and value-based selling
Channel management and route-to-market strategy execution
Partner development and value proposition design
Commercial and financial acumen, including a solid understanding of the value chain
Customer experience management and retail operations, including adherence to HSSE standards
Site operations and compliance with retail best practices
Experience in the FMCG industry is considered a strong advantage. We also welcome applications from fresh graduates with excellent academic credentials.
Successful candidates should be open to relocation and assignment across the Philippines, especially in areas outside Metro Manila, Cebu, and Davao.
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What we offer
You bring your skills and experience to Shell and in return you work with talented, committed people on one of the most important challenges facing our planet. You’ll have the opportunity to develop the skills you need to grow in an environment where we value honesty, integrity, and respect for one another. You’ll be able to balance your priorities as you become the best version of yourself.
Progress as a person as we work on the energy transition together.
Continuously grow the transferable skills you need to get ahead.
Work at the forefront of technology, trends, and practices.
Collaborate with experienced colleagues with unique expertise.
Achieve your balance in a values-led culture that encourages you to be the best version of yourself.
Benefit from flexible working hours, and the possibility of remote/mobile working.
Perform at your best with a competitive starting salary and annual performancerelated salary increase – our pay and benefits packages are considered to be among the best in the world.
Take advantage of paid parental leave, including for non-birthing parents.
Join an organisation working to become one of the most diverse and inclusive in the world. We strongly encourage applicants of all genders, ages, ethnicities, cultures, abilities, sexual orientation, and life experiences to apply.
Grow as you progress through diverse career opportunities in national and
international teams.
Gain access to a wide range of training and development programmes.
We'd like you to know that Shell has a bold goal: to become one of the world’s most diverse and inclusive companies. You can get to know more about how we're working towards that goal, click here.
We are committed to attracting a broader and more diverse pool of candidates. If this position doesn’t feel like the perfect fit for your qualifications right now, we’d still love to hear from you. Consider creating a profile in our Talent Community so we can keep you in mind for future opportunities that may align with your skills.
Shell in The Philippines
Shell Pilipinas Corporation (SPC) is primarily engaged in the importation and marketing of gasoline, diesel, jet fuel, fuel oil, lubricants, bitumen, and other petroleum products. We are led by an experienced management team supported by a highly skilled and highly motivated workforce. Our organizational structure is based on a lean and fit-for-purpose design, which facilitates a high level of employee empowerment and engagement between management and front-liners. PSPC has been able to retain and develop talent through our commitment and focus on people.
DISCLAIMER:
Certain positions within the organization may be subject to post-employment restrictions, including non-compete obligations. Additional details will be provided during the recruitment process where applicable.
Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date. Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Shell/Shell Group companies around the world. The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand. Shell is an Equal Opportunity Employer.