Director, ETF Services

We’re seeking a future team member for the role of Director to join our ETF Service Delivery team. This role is located in Dublin, Ireland.
In this role, you’ll make an impact in the following ways:
Provides oversight for multiple small teams or one large team of staff responsible for conducting Basket Services on behalf of assigned clients including Portfolio Composition File (PCF) preparation, Creation and Redemption order processing, Cash and in-kind settlement arrangements, Unit settlement arrangements, Authorized Participant (AP) inquiries, Continuous Net Settlement, Rebalancing processing, Collateral processing, and PnL calculations.
Manages multiple teams.
Manages relationships with assigned clients and resolves any escalated issues related to Basket production.
Directs and sets priorities for processes that check for the completeness and accuracy of disclosure in financial statements. Provides guidance to teams managed to ensure that records are maintained in accordance with departmental policies and procedures. Resolves escalated issues from team members.
Evaluates rules to determine impact of new regulations on BNY's Basket Services practices. Provides guidance to teams on implementation of new policies to follow regulations.
Directs the drafting of financial reports for clients to review fund performance. Communicates reports and intricacies to clients.
Recruits, directs, motivates and develops staff, maximizing their individual contribution, their professional growth and their ability to function effectively with their colleagues as a team.
Leads working relationships with auditors and clients to make changes to financial reports and ensure they accurately depict fund performance.
To be successful in this role, we’re seeking the following:
Manages multiple small teams of staff.
Contributes to the achievement of team objectives.
Bachelor’s degree in accounting, finance, or the equivalent combination of education and experience is required.
15+ years of total work experience preferred; working knowledge of custody and fund accounting, particularly as it relates to Exchange Traded Funds is preferred.
At least 5 years in management preferred.
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America’s Most Innovative Companies, Fortune, 2025
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Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.