Technical Service Specialist

JOB DESCRIPTION:
About Abbott
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology.
Working at Abbott
At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to:
Career development with an international company where you can grow the career you dream of.
A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.
The Opportunity
For our Core Diagnostics Department we are currently looking for an engineer to join our service team in Greece as a Technical Service Specialist via a contractors agreement. This will be a field-based role requiring regular travelling within Athens, Greece with occasional travels within Europe.
The Technical Service Specialist is responsible for performing service of immunochemistry, biochemistry and hematology instruments, laboratory-oriented IT systems & laboratory track systems.
What You'll do:
Provide technical & service support to Abbott Diagnostics customers
Schedule & perform planned maintenance activities to Abbott Diagnostics portfolio of products
Perform instrument installations & deinstallations
Perform customer trainings
Success in the role is measured by customer satisfaction score (NPS), Service key performance indicators, achievement, economic growth & profitability
Always act as company’s ambassador by representing Abbott with the highest integrity while interacting with customers & assigned institutions
Required qualifications and background:
BSc/ MSc or college degree in Biomedical Engineering or Electronics Engineering
1-2 years of experience within HealthCare IVD Industry would be considered as an asset
Fluency in English, both verbal & written
Very good computer skills including MS Office
Excellent communication & interpersonal skills
Self-driven & keeping up-to-date with new trends in the profession & industry
Highly organized, resilient, with a problem-solving mindset
Proactive, able to effectively manage customer needs & demonstrate customer centricity
Willingness to travel on a frequent basis
Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity.
Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews and @AbbottGlobal.
The base pay for this position is
N/A
In specific locations, the pay range may vary from the range posted.
JOB FAMILY:Field Services
DIVISION:CRLB Core Lab
LOCATION:Greece > Alimos : Agiou Dimitriou, 63
ADDITIONAL LOCATIONS:
WORK SHIFT:Standard
TRAVEL:Yes, 50 % of the Time
MEDICAL SURVEILLANCE:Not Applicable
SIGNIFICANT WORK ACTIVITIES:Not Applicable