PTP and OTC Team Leader

PURPOSE OF THE JOB
The primary purpose of the job is to manage the Purchase to Pay and Order to Cash teams and ensure that services such as supplier invoice processing, payment execution, invoice creation, cash collection and cash allocation are provided in a timely manner and in accordance with quality standards, while also reducing DSO and minimizing doubtful and bad debts.
MAIN RESPONSIBILITIES AND TASKS IN THE POSITION
1. Providing customer service in the area of accounts payable, billing and accounts receivables according to SLA.
2. Managing invoice processing, payment execution, vendor correspondence and issue resolution, as well as invoice creation, cash collection and allocation, order on hold, credit control including dunning, reporting on aged debt, and prevention of doubtful and bad debts.
3. Supervising members of the staff in order to expand efficiency and ensure processes are compliant with policies and quality standards.
4. Advising on VAT rates and exemptions.
5. Following-up with vendors, customers, internal clients and stakeholders, ensuring all requests are appropriately and thoroughly resolved in a timely manner, and that the solution is received and acceptable.
6. Building and maintaining good relationship with Stakeholders and Business Partners, and ensuring continuous improvement of processes and cooperation between departments internally in FEBS.
7. Handling escalations.
8. Managing dunning activities.
9. Reviewing monthly performance metrics dashboard and reporting out to Management, including monthly reports preparation on Days Sales Outstanding, AR ageing reporting and other ad hoc reports.
10. Managing the workload and holidays planning coordination.
11. Assuring sufficient cross-training and back-up structure.
12. Ensuring internal controls checks are done and evidenced in accordance to the requirements.
13. Training and coaching PTP and OTC team members on complex issues resolution.
14. Mentoring the Team Members and enabling continuous development.
JOB REQUIREMENTS
Minimum Bachelor's degree, preferably Finance / Accounting / Economics
>5 years of experience in accounting department / accounts payable and accounts receivable (preferably in Shared Services environment)
Excellent understanding of Purchase to Pay process including invoice processing, payment execution and procurement
Excellent understanding of Order to Cash process including invoice and cash processing, credit management (credit checking, orders on hold, dunning, aged debt reporting and prevention and assessment of bad and doubtful debts)
Experience in work with the ERP systems, preferably SAP
Fluent English
Other European languages will be a strong advantage
Knowledge of Microsoft Office tools
Experience in team management
Ability to build and maintain relations with Customers and Business Partners
Experience in process improvement projects
Lean Management / Six Sigma experience would be an asset
Able to establish priorities
Able to distribute work-load within the team and establish priorities
Presenting level of commitment, responsibility, ownership
Capable to adjust to the situation
Open, honest, fair and clear
Quality consciousness
Ability to transfer goals into operational tasks
Ability to identify and execute process improvements
Customer focus and capability to build relationships
Good team player
Well-organized
Accuracy and attention to details
Ability to motivate and coach team members
Ability to interact with senior stakeholders
BENEFITS
Medicover Healthcare/UNIQA Life Insurance/Multisport
Mybenefit Cafeteria
Language classes
Transport tickets reimbursements
Holiday bonuses
Annual Performance Bonus
Leadership Development Program
Training Framework
SAP Academy
Information regarding remuneration will be provided prior to the commencement of employment.