Blue Yonder WMS Consultant (Design / Techno-Functional Lead)

Job Title: Blue Yonder WMS Consultant (Design / Techno-Functional Lead)
Job Location: Atlanta, GA, United States OR Toronto, ON, Canada (Remote)
Job Type: Contract, with possible extensions
Hiring Timeline: Immediate
Reporting Line: Co-Founder, COO & SVP Enterprise Systems
Travel Expectations: Up to 50%, based on engagement requirements
Existing Vacancy: Yes
Application Deadline: Open until Filled
Salary Range:
US-based candidates: $60–$75 USD per hour (negotiable)
Canada-based candidates: CAD $75–$90 per hour (negotiable)
About Fulfillment IQ (FIQ):
Fulfillment IQ is a supply chain engineering and transformation company that helps brands, retailers, and 3PLs design, build, and scale high-performance logistics operations.
We work at the intersection of strategy, operations, and technology where we solve complex, real-world problems across warehouse design, automation, order management, transportation, and end-to-end supply chain execution.
Our teams combine deep domain expertise with strong technical capability, delivering outcomes through consulting, systems implementation, and proprietary platforms that accelerate time-to-value and reduce delivery risk.
If you enjoy working in complex environments, partnering closely with clients, and seeing your work make a tangible impact on how global commerce moves, this is the place where your skills and judgment truly come to life.
Role Overview:
FIQ is seeking an experienced Blue Yonder WMS Consultant – Design / Techno-Functional Lead to support an active enterprise warehouse-management initiative on a contract basis.
This is a client-facing design lead role. You will be the person representing FIQ's Blue Yonder expertise directly to client leadership — reliability, punctuality, and executive presence in client settings are evaluated as rigorously as technical depth throughout our interview process and on the engagement itself.
This role will lead and support WMS discovery, requirements validation, solution design, design assurance, and stakeholder enablement. The consultant will work closely with business, operations, product, and technical stakeholders to translate warehouse requirements into scalable Blue Yonder WMS solutions.
The ideal candidate combines strong warehouse-operational knowledge with hands-on, configuration-level Blue Yonder WMS expertise, preferably including recent Blue Yonder cloud releases. This requires genuine configuration-level depth: candidates should be able to speak firsthand to design tradeoffs and configuration decisions they personally made — not experience limited to testing flows built by others, or administering an already-live system from the operations side.
Candidates with a Blue Yonder or Manhattan product/implementation background are strongly preferred. The consultant should be comfortable facilitating design workshops, challenging requirements and solution assumptions, reviewing functional and technical documentation, identifying gaps and dependencies, developing training materials, and guiding stakeholders through complex design decisions.
Key Responsibilities:
Lead and support discovery, requirements-validation, and solution-design activities for Blue Yonder WMS engagements.
Facilitate workshops covering inbound, inventory, outbound, returns, replenishment, value-added services, kitting, reporting, integrations, data, automation, and related warehouse processes.
Assess current-state warehouse operations and translate business requirements into scalable future-state processes and system capabilities.
Review existing WMS templates, configurations, process flows, and supporting documentation.
Evaluate standard Blue Yonder functionality against business and operational requirements — for example, assessing whether a client's custom allocation logic (FIFO, expiry-tracked, single-LPN vs. consolidated) can be met through standard configuration or requires backend specification-level customization.
Identify functional gaps, design risks, dependencies, assumptions, constraints, and areas requiring further clarification.
Develop, review, or validate Business Requirements Documents, Functional Solution Documents, functional specifications, process flows, decision logs, configuration workbooks, and related design artifacts.
Confirm traceability between approved business requirements and the proposed functional solution. Build and validate reports and labels within the Blue Yonder ecosystem (e.g., Jasper Reports, Blue Yonder's native web-service reporting, Nice Labels), and pull or validate data directly against the underlying data structure (e.g., via LexEdit or equivalent) — including familiarity with newer analytics environments such as Snowflake, where reporting workloads are increasingly migrating.
Provide techno-functional guidance related to WMS configuration, integrations, data, reporting, material-handling equipment, automation, and adjacent enterprise systems.
Collaborate with integration, architecture, development, testing, product, and operational teams to ensure end-to-end solution alignment.
Evaluate product-enhancement or customization requests and document the associated business need, operational impact, expected outcome, and supporting rationale.
Support the prioritization of solution gaps based on business value, operational impact, scalability, standardization, cost, and implementation risk.
Review implementation plans, estimates, assumptions, resource requirements, dependencies, and proposed sequencing. Support design reviews, stakeholder walkthroughs, governance meetings, and executive readouts.
Maintain clear documentation of decisions, actions, risks, assumptions, dependencies, and unresolved items.
Advise stakeholders on warehouse-management best practices and relevant industry benchmarks.
Bring a point of view on capabilities that sit outside core WMS configuration — e.g., near-real-time inventory discrepancy detection, SLA monitoring, or dynamic pick-prioritization layers built on top of Blue Yonder via APIs — particularly across multi-site or multi-customer 3PL environments with varying automation footprints (AS/RS, conveyor, etc.).
Identify realistic opportunities for AI-assisted configuration and workflow acceleration — including familiarity with Blue Yonder's own AI/ML capabilities (e.g., Cognitive, Luminous) and a grounded, non-hype view of where they genuinely apply versus where operational and process complexity still dominates.
Develop role-based training materials, facilitator guides, user guides, standard operating procedures, job aids, and knowledge-transfer documentation.
Deliver train-the-trainer, super-user, end-user, and support-team training through virtual or instructor-led sessions.
Support training-readiness planning and ensure training materials align with the approved solution design, configured processes, and operational procedures.
Provide guidance and mentorship to functional consultants, business analysts, developers, trainers, and other delivery-team members when required.
Qualifications & Experience:
Bachelor's degree in Engineering, Supply Chain, Information Technology, Computer Science, Business, or a related field.
At least 7 years of WMS consulting or implementation experience, including substantial hands-on, configuration-level experience with Blue Yonder WMS.
Candidates should be able to speak firsthand to specific configuration decisions and design tradeoffs they personally made — testing-only or system-administration-only backgrounds are not a fit for this role.
Experience with recent Blue Yonder WMS cloud releases, preferably 2023 or newer, is strongly preferred.
Experience serving as a Design Lead, Solution Lead, Functional Lead, or Techno-Functional Lead on enterprise WMS programs.
Experience supporting multiple end-to-end WMS implementations, upgrades, migrations, rollouts, or template-development initiatives.
Strong understanding of warehouse processes, including receiving, putaway, inventory management, replenishment, picking, packing, shipping, returns, value-added services, and kitting.
Demonstrated ability to lead design workshops and translate complex operational requirements into functional solution designs.
Strong experience developing or reviewing BRDs, FSDs, functional specifications, process flows, configuration workbooks, test scenarios, and solution-design documentation.
Ability to assess requirements against standard Blue Yonder functionality and distinguish configuration needs from product gaps or custom-development requirements — including specifically assessing custom allocation logic (e.g., FIFO, expiry tracking, consolidation vs. single-LPN) against what standard configuration can support.
Understanding of WMS integrations with ERP, OMS, TMS, carrier, labor-management, reporting, automation, robotics, conveyor, and material-handling systems.
Working knowledge of APIs, interface patterns, data mapping, batch processing, reporting, and system dependencies.
Hands-on experience building reports and labels within the Blue Yonder ecosystem (e.g., Jasper Reports, Blue Yonder's native web-service reporting, Nice Labels), and pulling or validating da

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