Senior Manager, SaaS Delivery

WHAT MAKES US, US
Join some of the most innovative thinkers in FinTech as we lead the evolution of financial technology. If you are an innovative, curious, collaborative person who embraces challenges and wants to grow, learn and pursue outcomes with our prestigious financial clients, say Hello to SimCorp!
At its foundation, SimCorp is guided by our values — caring, customer success-driven, collaborative, curious, and courageous. Our people-centered organization focuses on skills development, relationship building, and client success. We take pride in cultivating an environment where all team members can grow, feel heard, valued, and empowered.
If you like what we’re saying, keep reading!
WHY THIS ROLE IS IMPORTANT TO US
The Senior Manager, Testing Services at SimCorp,oversees the delivery and management of Testing services to ensure operational excellence, client satisfaction, and alignment with organizational goals. With typically 12+ years of experience in Testing, Quality Assurance or a related field, this role leads a team responsible for ensuring reliable, scalable, and secure delivery of Testing Services. The Senior Manager collaborates with stakeholders, facilitates process improvements, and ensures the seamless implementation and support of cloud-based services.
WHAT YOU WILL BE RESPONSIBLE FOR
Manage and Oversee the planning, execution, and management of testing projects, ensuring timely delivery and high-quality results
Lead a team of professionals, providing guidance and mentoring, and a culture of skillfulness and accountability
Collaborate with stakeholders to align Testing processes with client needs and organizational objectives
Drive the implementation of best practices and automation to improve efficiency and reduce operational risks
Monitor and analyze performance metrics to identify areas for improvement and implement actionable solutions
Ensure adherence to security protocols, compliance standards, and best practices for Testing Services
Engage with clients to address concerns, gather feedback, and ensure satisfaction with Testing Services Delivery
Oversee incident management, ensuring timely resolution of issues and minimal disruption to services
WHAT WE VALUE:
Leading the delivery and support of large-scale Testing solutions for clients and internal stakeholders
Collaborating with cross-functional teams to ensure seamless integration of Testing solutions into broader operations
Implementing initiatives to optimize cloud infrastructure and improve service reliability and performance
Facilitating training sessions to build team expertise in Testing Services methodologies and tools
Engaging in strategic planning to align Testing Services initiatives with organizational goals and market demands
Implementing and refining operational frameworks to standardize and streamline Testing Services processes
Monitoring industry trends and incorporating emerging technologies to enhance Testing Services delivery capabilities
Managing escalations and ensuring effective communication with clients and stakeholders during critical incidents
Other requirements
APAC with flexibility in EMEA hours (depending on business needs)
Hybrid working arrangement (2x a week in office)
BENEFITS
Global hybrid work policy - We ask you to work 2 days a week from the office. If you choose you can work remotely the other days. Of course, you are welcome at the office if that is your preference.
Culture – Inclusive and diverse company culture
Work-life balance – We believe that an equilibrium between professional responsibilities makes us all the best version of ourselves, both in private life and as colleagues in the workplace
Empowerment – We believe that all voices are valuable and must be heard. You will be involved in shaping our work processes
Career & Growth – Simcorp does offer opportunities for professional development: there is never just only one route - we offer an individual approach to professional development to support the direction you want to take.
NEXT STEPS
Please send us your application in English via our career site as soon as possible, we process incoming applications continually. Please note that only applications sent through our system will be processed. At SimCorp, we recognize that bias can unintentionally occur in the recruitment process. To uphold fairness and equal opportunities for all applicants, we kindly ask you to exclude personal data such as photos, age, or any non-professional information from your application. Thank you for aiding us in our endeavor to mitigate biases in our recruitment process.
If you are interested in being a part of SimCorp but are not sure this role is suitable, submit your CV anyway. SimCorp is on an exciting growth journey, and our Talent Acquisition Team is ready to assist you discover the right role for you. The approximate time to consider your CV is three weeks.
We are eager to continually improve our talent acquisition process and make everyone’s experience positive and valuable. Therefore, during the process we will ask you to provide your feedback, which is highly appreciated.
**We are also honored to have been voted as a WealthTech100 company for three consecutive years. The new WealthTech100 list aims to highlight tech innovation leaders in the investment management industry.**
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