Guest Relations Host / Hostess (English & Spanish Speaking)

We are looking for a warm, attentive, and detail-oriented Host / Hostess to join our team.
You will be the first point of contact for our guests once they arrive at La Donaira, playing a key role in creating a seamless and memorable experience throughout their stay. Working closely with all departments, you will ensure that every interaction reflects the spirit and values of La Donaira.
Key Responsibilities
– Welcome guests and ensure a smooth check-in and check-out experience
– Provide personalised assistance throughout the guest stay
– Coordinate guest requests with different departments (restaurant, spa, activities, housekeeping)
– Manage schedules, and daily planning
– Anticipate guest needs and ensure a high level of service at all times
– Maintain clear and effective communication within the team
– Support the organisation of special events and experiences
– Previous experience in hospitality or guest relations (luxury environment preferred)
– Excellent communication and interpersonal skills
– Strong organisational skills and attention to detail
– Ability to multitask and work in a dynamic environment
– Team player with a positive and proactive attitude
– Fluent in Spanish and English (additional languages are a plus)
– Valid driving licence

Employment type
Full-time

Work arrangement
No