Live opening · Posted 8 hours ago
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Position Type
Full time
Type Of Hire
Experienced (relevant combo of work and education)
Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.
About The Team
FIS is looking to add an energetic, talented, and experienced Site Reliability Engineer (SRE) to our Production Support team. The team supports critical business applications and infrastructure, with a strong focus on service reliability, rapid incident response, automation, operational excellence, and continuous improvement.
What You Will Be Doing
Provide 24x7 production support for critical business applications and infrastructure
Perform troubleshooting, incident management, root cause analysis, service restoration, and problem-management activities
Develop and maintain automation solutions that reduce manual effort and operational toil
Create and enhance scripts using Shell Scripting and Python
Monitor system health, performance, and service availability
Collaborate with application, infrastructure, and network teams to improve reliability and resiliency
Participate in on-call rotations, night shifts, and weekend support as required
Drive continuous-improvement initiatives aligned with SRE best practices
What You Bring
Overall experience of 4 - 6 years in production support, automation, Linux, and Site Reliability Engineering
Strong hands-on experience with Linux/Unix administration and troubleshooting
Proficiency in Linux commands, Shell scripting, and Python scripting/development
Good understanding of Site Reliability Engineering principles and operational excellence
Experience in automation, orchestration, and toil-reduction initiatives
Knowledge of production support processes, incident management, root cause analysis, service restoration, and problem management
Good understanding of switching technologies and network fundamentals
Experience with monitoring and observability tools such as Splunk, Dynatrace, NetXMS, or similar platforms
Exposure to cloud platforms, DevOps tooling, ITIL processes, and service-management tools
Strong analytical, troubleshooting, organizational, time-management, and communication skills
Flexibility to work in night shifts, on-call rotations, and weekend support schedules
What We Offer You
An exciting opportunity to be part of a leading financial technology organization
To be part of a vibrant and collaborative team focused on reliable, resilient, and automated production services
A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
A broad range of professional education and personal-development possibilities to strengthen SRE, automation, and production-support capabilities
Privacy Statement
FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.
Sourcing Model
Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.
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Work arrangement
No
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