Regional Office South | Popeyes Quality | Circle QA | M03

Accountability 1
Key accountabilities:
Each store quarterly assessment across your region for the food safety and quality audit.
Responsible for continuous review, improvement and appropriate action of Health Inspections, Third Party Audits, Recipes, Job Aids, Equipment, Internal Systems, Internal Company Reports and Pest Management Compliance
Ensuring the quality compliance of the all incoming raw materials and packing materials as well as for semi-finished and finished goods at Stores including incoming vehicle inspection at store.
Implement, and maintain a quality plan to bring company's Quality Management Systems and Policies into compliance with various quality system requirements.
To achieve 5 star rating in Hygiene audit /Participation in CII Food safety award and 95% Audit score compliance in the RBI REV audit.
Ensuring the right GHP, GMP in and Stores across the region.
New Store layout approval with respect to the food safety and regulation compliance.
Accountability 2
Responsible for handling product's quality complaints at Circle/ Regional level.
Performance monitoring and metrics: KPI’s to drive improvement in quality, food safety ,REV & Product score.
Generating MIS out of Monthly QA Score Card, Store Assessment, Weekly QA Report(Customer Complaints), Monthly Departmental PPT Update etc.
Follow up with vendor and Supply chain center team regarding any deviation from specs/quality in the raw and packing materials.
Ensuring the proper and effective implementation of the SOP’s for production, quality and handling, packing during New Product Launch
To explore quality best practices available in any industry.
Knowledge of working in ERP system – SAP/ Oracle and other Quality too
Qualification:
Bachelor's / Masters / MSC degree in food technology or relevant subject.
2 to 5+ years' experience in Quality Systems Management, TQM, and process improvement