Supply Chain Manager

About Eat Better Co.
Eat Better Co. is a growing FMCG/food company focused on creating better-for-you food products with an expanding product portfolio and manufacturing operations in Jaipur. As we scale across offline, e-commerce, and quick-commerce channels, we are looking for an experienced professional to manage and strengthen our end-to-end supply chain operations.
Position: Supply Chain Manager
Department: Supply Chain / Operations
Work Location: Jaipur, Rajasthan
Experience: 4–5 Years
Employment Type: Full-Time
Industry: FMCG / Food & Beverage
Role Overview
We are looking for a Supply Chain Manager with strong FMCG experience to manage end-to-end supply chain and operational activities, including procurement coordination, inventory planning, warehouse operations, order processing, dispatch, logistics, and delivery.
The candidate should have hands-on experience managing supply chain operations for FMCG products across e-commerce and quick-commerce platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, etc.
The role requires strong operational ownership, coordination skills, data-driven decision-making, and the ability to manage multiple stakeholders and time-sensitive deliveries.
Key Responsibilities
Supply Chain & Operations
Manage end-to-end supply chain operations from inventory planning to final dispatch and delivery.
Plan stock availability based on sales requirements, forecasts, and channel-wise demand.
Coordinate with production, procurement, warehouse, sales, finance, and logistics teams.
Identify operational gaps and implement processes to improve efficiency and reduce delays.
Ensure smooth flow of products across warehouses, distribution channels, and customers.
E-commerce & Quick-Commerce Operations
Manage supply and operational requirements for platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, and similar channels.
Ensure timely order processing, inventory availability, dispatch, and replenishment.
Monitor platform-specific operational requirements, SLAs, order fulfilment, and stock availability.
Coordinate with marketplace/quick-commerce teams for operational issues, shortages, cancellations, and replenishment requirements.
Monitor channel-wise inventory and identify potential stock-outs or excess inventory.
Inventory & Warehouse Management
Monitor inventory levels of finished goods and coordinate replenishment based on demand.
Ensure accurate inventory records across physical stock and system records.
Coordinate warehouse activities including inbound, storage, picking, packing, and outbound dispatch.
Monitor stock ageing, expiry, damages, shortages, and inventory discrepancies.
Implement proper inventory control and stock movement processes.
Dispatch & Logistics
Oversee daily dispatch planning and ensure timely shipment of orders.
Coordinate with logistics partners and transporters for vehicle availability and shipment movement.
Track shipments from dispatch to final delivery.
Monitor delivery timelines, delays, discrepancies, damages, and returns.
Ensure accurate dispatch documentation, including invoices, e-way bills, delivery challans, LR/GR, and other required documents.
Identify opportunities to improve delivery efficiency and logistics costs.
Demand Planning & Coordination
Analyse sales trends, historical data, inventory levels, and upcoming requirements to support demand planning.
Coordinate with the sales team to understand upcoming orders and market requirements.
Ensure adequate inventory availability while minimizing excess and slow-moving stock.
Support production planning by providing inventory and demand inputs.
MIS & Performance Monitoring
Prepare and review regular supply chain and operations MIS.
Track key metrics including:
Inventory levels
Order fulfilment
Dispatch performance
Stock-outs
Order processing time
Delivery performance
Returns and damages
Logistics costs
Inventory ageing
Use Excel/ERP/WMS or relevant systems to analyse data and prepare reports.
Identify operational issues through data and take corrective action.
Team & Stakeholder Management
Coordinate with internal teams and external logistics/service partners.
Manage and guide warehouse, dispatch, and logistics-related teams as required.
Ensure clear communication and timely execution of operational requirements.
Escalate critical supply chain issues and provide timely solutions.
Requirements
Bachelor's degree in Supply Chain Management, Operations, Logistics, Business Administration, or a related field.
4–5 years of relevant experience, with FMCG experience mandatory.
Strong experience in supply chain, logistics, warehouse, dispatch, and operations.
Hands-on experience with e-commerce and quick-commerce operations is mandatory/preferred.
Experience working with platforms such as Amazon, Flipkart, Blinkit, Zepto, Swiggy Instamart, BigBasket, or similar platforms will be strongly preferred.
Strong knowledge of inventory management and order fulfilment.
Strong proficiency in MS Excel and MIS reporting.
Good understanding of logistics documentation and dispatch processes.
Strong analytical, problem-solving, and coordination skills.
Ability to work in a fast-paced FMCG environment and manage multiple priorities.
Key Performance Indicators (KPIs)
Order fulfilment and dispatch efficiency.
Inventory accuracy and availability.
Reduction in stock-outs and excess inventory.
On-time dispatch and delivery.
Quick-commerce/e-commerce SLA performance.
Reduction in returns, damages, and operational discrepancies.
Logistics and supply chain cost efficiency.
Inventory ageing and working-capital optimization.
Accuracy and timeliness of supply chain MIS.
Ideal Candidate
The ideal candidate is an experienced FMCG supply chain professional with strong operational ownership. They should be comfortable working with high-volume, fast-moving orders and managing the operational requirements of e-commerce and quick-commerce channels.
The candidate should be data-driven, highly organized, quick at problem-solving, and strong in communication and coordination, with the ability to manage supply chain operations from inventory planning through dispatch and final delivery.

Work arrangement
No