Part-Time Monitor | Shields Athletic Dining Facility

The University of Notre Dame Operations, Events, and Safety (UOES) division is currently hiring for a part-time Monitor in Shields Athletic Dining Facility in our Campus Dining department. The UOES division oversees the University's event management, hospitality, and customer service functions, while also supporting student life, academic initiatives, research activities, and annual milestone celebrations.
Monitor
The Monitor welcomes guests and assists in supporting the mission and goals of a “Best in Class” dining program. This “front-of-house” position is critical to ensuring all diners feel welcome by providing a warm, friendly atmosphere and being responsive to the needs of our guests. This person is responsible for verifying student eligibility for meal service, monitoring overcrowding, preventing unauthorized individuals from entering or guests from exiting with excessive food, and maintaining cleanliness of the dining hall.
Key Responsibilities:
Greet and welcome students, faculty, staff, and guests upon entry to the dining hall in a friendly and professional manner
Verify meal plans, student IDs, or other authorized access for all individuals entering the dining hall, ensuring proper entry protocols are followed
Monitor dining room activity to maintain a safe, clean, and orderly environment, promptly addressing any spills, hazards, or disruptive behavior
Circulate throughout the dining area, assisting patrons with general inquiries, directing them to different stations, or addressing minor concerns
Ensure compliance with dining hall policies, such as \\\\\\\"no outside food\\\\\\\" or proper waste disposal, politely reminding patrons as needed
Assist with maintaining the cleanliness of dining tables and chairs during service hours, wiping down surfaces as needed
Report any equipment malfunctions, maintenance issues, or significant incidents to dining hall management immediately
Support the overall dining experience by maintaining a visible and helpful presence, contributing to a positive atmosphere
Capable of managing time effectively with minimal supervision
Positive, respectful, and committed to the schedule you create
Excellent communication and listening skills
Ability to maintain a standing position for extended periods of time (up to 6 hours at a time).
Follow food safety procedures for handling, storing, and serving food products

Employment type
Full-time

Work arrangement
No