Change Manager (m/w/d)

COMPANY OVERVIEW
Founded in 2014 in the Czech Republic, Rohlik is the European leader of e-grocery in Central Europe. We are already active in the Czech Republic (Rohlik.cz http://Rohlik.cz), Hungary (Kifli.hu http://Kifli.hu), Austria (Gurkerl.at http://Gurkerl.at), Germany (Knuspr.de http://Knuspr.de), and other markets. By owning our end-to-end operations, including all technology in-house, Rohlik provides a superior customer experience and the freshest food from local farmers and artisans, as well as a broad supermarket selection.
YOUR ROLE
You've always been the person who fixes things on your shift. Now imagine doing that for our entire Berlin fulfillment center: full-time, with a clear mandate, a team, and central Operational Excellence support.
As Change Manager for our Berlin FC, you will report to the Head of Change Management. You will own the site's change and project pipeline, ensuring successful implementation of initiatives, adoption of new processes, and standardization of practices. You will partner with stakeholders across local and central teams to align resources, monitor progress, and deliver sustainable improvements. This is not a step away from operations. It's the step toward making the whole operation better, systemically.
WHAT WE OFFER
- Time Off: Unlimited vacation days
- Financial Benefits: €44 monthly tax-free benefit (via become.1)
- Remote Support: €20 monthly allowance for internet costs
- Shopping Perks: Knuspr Xtra Account and 10% discount provided as Knuspr Credits (Cashback)
- Corporate Discounts: Access to great discounts via CorporateBenefits for fitness, travel, tickets, shopping, and more
- Community: Cross-FC exchange and best-practice sharing across our DACH Team
- Impact Beyond Your Site: A direct line to feed your ideas back into the regional innovation pipeline
YOUR RESPONSIBILITIES
- Site Ownership: Take full responsibility for change and continuous improvement at our Berlin fulfillment center, acting as the site's go-to person for all improvement initiatives
- Project Leadership: Lead the project management office to track progress, monitor KPIs, and report outcomes
- Stakeholder Management: Partner with stakeholders to align resources, scope, and priorities
- Process Optimization: Provide input to process improvement, innovation roadmaps, and best-practice standardization
- Operational Support: Support site operations during peak demand by problem-solving and metrics reporting
- Pipeline Ownership: Own the project and program pipeline for the Berlin FC
WHAT WE LOOK FOR
- Operational Leadership: At least 3–5 years of experience managing an operational area in logistics, fulfillment, or supply chain (e.g. 80+ FTE), with full shift ownership and KPI accountability
- Industry Background: Experience in high-volume retail, e-commerce, or fulfillment environments, e.g. at companies like Lidl, Kaufland, Amazon, HelloFresh, or Zalando, is a strong plus
- Improvement Mindset: You're ready for a dedicated improvement and excellence role. You don't want to leave operations behind; you want to fix things at the root
- Influence Without Authority: You've already convinced neighboring shifts or teams to adopt your methods and can drive change without direct reporting lines
- Competencies: Proven project and stakeholder management skills
- Analytical Skills: Strong analytical and problem-solving capabilities
- Soft Skills: Excellent communication and leadership skills, with a natural ability to coach others
- Flexibility: Flexibility to work during shifts, weekends, and peak periods
- Education: MBA or relevant university degree is a plus
- Certifications: Certification in Lean, Six Sigma, or project management is an advantage
#LI-FK1 #Knuspr

Employment type
FullTime

Work arrangement
No