Case Entry Specialist

About Us:
Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals.
We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success.
JOB SUMMARY:
CorroHealth is the partner of choice to healthcare providers in support of their Revenue Cycle challenges. We solve problems through a customized mix of services, consulting and technology that can change over time to meet any client’s evolving needs.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member’s performance objectives as outlined by the Team Member’s immediate Leadership Team Member.
This is a REMOTE position within the US only.
About this position:
Location: Remote (Within US Only - work MUST be done within US only)
Required Schedule: Tuesday - Saturday 1:00 PM - 10:00 PM EST
This remote Case Entry Specialist position involves supporting healthcare operations by accurately transcribing client data from Electronic Medical Records (EMRs) into designated electronic formats. The role includes monitoring shared inboxes and internal dashboards, documenting incoming communications (emails, calls, tickets, voicemails), and following up with clients or internal teams to gather additional information as needed. You’ll be responsible for exporting and uploading documents using CorroHealth’s proprietary system and may be cross trained to assist other departmental functions.
Responsibilities:
Transcribe information from clients’ EMRs into required electronic format; check completed work for accuracy
Monitor shared inboxes and internal request dashboards
Receive and document incoming emails, calls, tickets, or voicemails
Follow up with the client or internal staff via email or phone for additional information as requested
Export and upload documents within proprietary system
Cross-trained in various functions within the department to support other teams as needed
Other responsibilities as requested by management
Equipment provided to do the job from your home office with a secure internet connection
Skills Required
Detailed oriented
Proactive and self-directed
Shows initiative and responsibility in taking the necessary steps towards problem resolution
Meets or exceeds both quality expectations
Works independently but also a team player
Extremely organized and action-oriented
Excellent critical thinking skills
Demonstrates strict adherence to HIPAA/HITECH compliance
Education/Experience
High School Diploma or equivalent required
Bachelor’s degree preferred
Prior knowledge of accessing hospital EMR’s preferred
Experience working with Salesforce, a plus
Proficient in relevant computer applications such as Outlook, MS Teams, Internet Search Engines, and accurate keyboard skills
Ability to maneuver between multiple screens
What we offer:
Competitive hourly salary
Medical/Dental/Vision Insurance
Equipment provided
401k program
PTO: 80 hours accrued, annually
9 paid holidays
Tuition reimbursement
Professional growth and more!
PHYSICAL DEMANDS:
Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines.
A job description is only intended as a guideline and is only part of the Team Member’s function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.