Ward Clerk

Union: CUPE Clerical Bargaining Unit
New or Replacement: New
Site: Toronto General Hospital
Department: Inpatient Psychiatry & Eating Disorders Program
Reports to: Nurse Manager
Wage Range: $20.83 - $26.04 per hour
Hours: 37.5 Hours per Week
Shifts: Days/Evenings/Weekdays/Weekends
Status: Temporary Full-Time (1 Year Contract)
Closing Date: October 15, 2026
Position Summary:
In support of the efficient operation of the Inpatient Psychiatry & Eating Disorders Program, the principal responsibilities of the Ward Clerk include:
Performing reception responsibilities
Providing clerical support
Organizing and maintaining patient charts, electronic and paper information filing systems
Performing patient administration functions including scheduling and coordinating appointments/meetings/events, maintaining written and/or electronic calendar/schedules, etc;
Coordinating unit administrative functions; ensuring the efficient operation of the unit, within the scope of authority;
Performing other duties consistent with the job classification, as required.
Completion of Grade 12 or equivalent
Minimum one (1) year recent related clerical experience
General knowledge of office practices, processes, and procedures
Previous on-the-job computer word processing/spreadsheet experience
Good data entry/keyboarding skills
Excellent organizational, time management and prioritization skills
Excellent interpersonal and customer service skills
Excellent verbal and written communication skills
Good problem-solving skills
Ability to produce high quality work in accordance with Hospital standards
Ability to work effectively and safely when dealing with stressful situations
Knowledge of Emergency Assistance Codes
Completion of a recognized post- secondary secretarial arts program at the certificate level or equivalent preferred
Experience working in a Microsoft Office software environment
Experience working in a health care environment preferred
Knowledge of Medical Terminology preferred

Employment type
Contract

Work arrangement
No