Health Services Assistant

APPLICATION INSTRUCTIONS:
CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday.
CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday.
If you are NOT a current employee or student, please click “Apply” and complete the application process for external applicants.
Approval of remote and hybrid work is not guaranteed regardless of work location. For additional information on remote work at Penn State, see Notice to Out of State Applicants.
​
POSITION SPECIFICS​
The Pennsylvania State University, Center for Counseling and Psychological Services (CAPS), University Park, has an opening for a Health Services Assistant starting November 2, 2026.
The Health Services Assistant is often the first point of contact for our student clients, visitors, and campus partners. In this important role, you will help create a positive and welcoming experience while providing administrative support in a busy counseling office environment.
CAPS is seeking someone who enjoys helping others, thrives in a collaborative setting, and communicates effectively. The ideal candidate is detail-oriented, experienced in maintaining confidentiality and handling sensitive information, and eager to learn new technologies that support student clients' care.
This full-time position is based in the Student Health Center and follows a Monday through Friday schedule from 8:00 a.m. to 5:00 p.m., with a one-hour lunch break.
This is a full-time, year-round position (100% FTE) that may be filled at either the Support or Intermediate Level, depending on the successful candidate's qualifications and experience.
Responsibilities include:
Answering and directing calls
Welcoming student clients and visitors
Scheduling appointments
Maintaining records
Managing office communications
Assisting with a variety of administrative functions
While not required, experience with the following is helpful:
Electronic medical record (EMR) systems
SAP Concur Travel
25Live room scheduling
Purchasing card (P-card) expense reporting
PSUbuy
Purchasing processes (including ordering with tax exempt status)
Coordinating and placing catering orders for meetings
Application Information
To help us better understand your interest, please indicate in your cover letter specific qualifications you would bring to the position.
Application review will begin immediately.
MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS
If filled as Health Services Assistant - Intermediate Support, this position requires:
General Equivalency Diploma (GED) or High School (HS)
2+ years of relevant experience; Relevant education accepted in lieu of experience
Required Certifications:
None

If filled as Health Services Assistant - Support, this position requires:
General Equivalency Diploma (GED) or High School (HS)
No prior relevant work experience required
Required Certifications:
None
BACKGROUND CHECKS/CLEARANCES
This position requires the following clearances in addition to applicable background checks: PA State Police Criminal Background Check, PA Child Abuse History Clearance Form, and Federal (FBI) Fingerprint Criminal Background Check.
Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S.
SALARY & BENEFITS
The salary range for this position, including all possible grades, is $36,888.00 - $58,836.00.
Salary Structure - Information on Penn State's salary structure
Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page.
CAMPUS SECURITY CRIME STATISTICS
Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here.
EEO IS THE LAW
Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473.
Penn State is committed to and accountable for advancing equity, respect, and belonging. We embrace individual uniqueness, as well as a culture of belonging that supports equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university’s teaching, research, and service mission.
Federal Contractors Labor Law Poster
PA State Labor Law Poster
Penn State Policies
Copyright Information
Hotlines