Business Development Manager

Job Description:
Account Manager, Corporate Subscriptions
About the Role:
Our corporate subscriptions team is seeking an Account Manager to grow an existing book of business, prospect for new customers, and drive customer retention and revenue expansion. This role requires a mix of hunter sales, strategic growth, relationship management and problem-solving skills. You will report to the Sales Director.
You Will:
Drive sales with new logos and upsell and cross sell into existing clients
Generate and qualify leads through networking, cold-calling, and inbound marketing efforts
Manage renewals and reduce churn within the assigned account base.
Use platforms such as Salesforce and other sales-related resources to track health of sales pipeline
Act as a trusted advisor, maintain regular communication with customers.
Negotiate and close deals to meet and exceed revenue targets.
Achieve individual revenue targets
Conduct virtual and in-person meetings with clients to establish relationships and drive new opportunities into pipeline
Provide training, resources, and best practices to maximize adoption
Address customer concerns and challenges proactively to drive future retention and growth
Gather customer feedback to enhance new product development
Advocate for customers internally by work with product, support and marketing teams
Stay up-to-date on Dow Jones suite of enterprise subscription solutions
You Have:
5+ years of sales and account management experience
Strong ability to build and maintain relationships with clients
Experience acting as a trusted advisor to ensure customers maximize the value of the product
Ability to stay up-to-date on product offerings (Dow Jones enterprise subscription solutions)
Experience gathering customer feedback and collaborating with internal teams (Product, Support, Marketing) to drive improvements
Background in subscription-based sales and enterprise account management
Proficiency in Salesforce or other customer success platforms
Our Benefits
Comprehensive Insurance Plans
Paid Time Off
Family Care Benefits
Access to Dow Jones Products
Subscription Discounts
Employee Referral Program
Employee Well-being Support & Fitness Programs
Financial Health Programs
Cybersecurity Protection
#LI-Hybrid
Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status or any other protected characteristic under applicable law.
Reasonable Accommodation
We are committed to providing reasonable accommodation for qualified individuals with disabilities in our job application and/or interview process. If you need assistance or accommodation in completing your application or participating in an interview due to a disability, email us at talentresourceteam@dowjones.com. Please put "Reasonable Accommodation" in the subject line and provide a brief description of the type of assistance you need. This inbox will not be monitored for application status updates.
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Business Area:
Dow Jones - Industries - Enterprise Subs
Job Category:
Sales
Union Status:
Non-Union role