CLM Product Analyst

Job Description
The CLM Product Analyst role will partner with business and IT stakeholders to drive the design, configuration, and continuous improvement of the DocuSign CLM platform. The position leads requirements discovery, supports roadmap and backlog management, and ensures prioritized, standardized delivery of CLM enhancements that advance business objectives. This role also supports testing, issue resolution, and post-deployment support to ensure a stable, scalable, and high-performing CLM solution.
Responsibilities
Leads CLM business requirement gathering to understand enhancements needed
Supports CLM roadmap development and maintenance of product backlog
Coordinates across business stakeholders to prioritize needs for deployment that advance business objectives; maintain and manage CLM solution delivery plan
Communicates CLM strategy to key business stakeholders and facilitates buy-in to achieve timely delivery
Works closely with Product Line Lead and Product Manager(s) to support technical configuration of CLM solution based on business area needs, with a focus on process and delivery standardization
Coordinates with business stakeholders to identify pain points within CLM processes and technologies
Coordinate testing activities to ensure effective delivery of CLM solution
Supports technical resolution of any CLM solution issues and incidents after deployment
Education Minimum Requirement
Bachelor’s degree
Qualifications
5+ years of experience in a technical IT and/or Project Analyst role
2+ years of experience working with DocuSign technology
One or more of the following certifications:
DocuSign CLM Administrator
DocuSign CLM Workflow Developer
DocuSign CLM Implementation Consultant
DocuSign CLM Technical Consultant
Proven technical skillset to configure and maintain CLM solutions
Strong analytical and problem-solving skills with the ability to drive initiatives to meet business objectives
Ability to adapt quickly in a dynamic and complex environment
Demonstrated ability working with Microsoft Office product suite
Proven track record of communicating effectively across stakeholder groups
Excellent organizational and time management skills, including the ability to manage support multiple projects and deadlines
Product Analyst experience with DocuSign or other CLM solutions
What we offer
Exciting work in a great team, global projects, international environment
Opportunity to learn and grow professionally within the company globally
Hybrid working model, flexible role pattern
Competitive salary & incentive pay
Pension and health insurance contributions
Internal reward system and referral scheme
5 weeks annual leave, 5 sick days, 15 days of certified sick leave paid above statutory requirements annually, 40 paid hours annually for volunteering activities, 12 weeks of parental contribution
Cafeteria for tax free benefits according to your choice (meal vouchers, sport, culture, health, travel, etc.), Multisport Card
Vodafone, Raiffeisen Bank, Foodora, and discount programmes
Up-to-date laptop and iPhone
Parking in the garage, showers, refreshments, massage chairs, library, music corner
Ready to take up the challenge? Apply now!
Know anybody who might be interested? Refer this job!
Required Skills:
Adobe Sign, Document Design, DocuSign, Strategic Objectives, Strategic Planning, System Designs, Task Management, Technical Project Management
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.
Employee Status:
Regular
Relocation:
VISA Sponsorship:
Travel Requirements:
Flexible Work Arrangements:
Hybrid
Shift:
Valid Driving License:
Hazardous Material(s):
Job Posting End Date:
10/14/2026
*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.