Center Director

Role: Center Director
Reports to: Regional Director of Operations
Location: Nashville, Tennessee
Employment Type: Full-Time, Exempt
Compensation: $56,000 annually
Description:
ELS is seeking an experienced, mission-driven Center Director to lead and manage the operations of our English language learning center. As the Center Director, you will oversee day-to-day operations, support student success, lead a high-performing team, and ensure financial and operational excellence. This is an exciting opportunity to make a direct impact in the lives of international students while managing a dynamic, service-focused environment.
Job Duties:
The duties of this position include, but are not limited to:
Leadership and Team Management
Hire, lead, and mentor a diverse team, including administrative and academic staff
Foster a collaborative, student-centered culture and ensure staff performance aligns with organizational goals
Promote a positive, inclusive, and professional workplace
Student and Partner Relations
Build strong relationships with university partners, landlords, referral sources, and the local community
Develop and implement student support services that enhance satisfaction, retention, and success
Counsel students as needed and maintain a welcoming environment
Operational Excellence
Ensure compliance with internal policies, audit standards, and regulatory requirements
Oversee center appearance, safety, and daily operations
Utilize operational systems and tools effectively (e.g., Guesty, Odyssey)
Financial and Strategic Oversight
Manage the center’s budget and fiscal operations, including tuition collection
Analyze financial performance and identify opportunities for growth and efficiency
Report regularly on KPIs and propose innovative strategies for center development
Academic Quality
Support the delivery of a high-quality English language program
Ensure materials and instruction meet ELS standards
Collaborate with the Academic Director to uphold educational excellence
Education and Experience Required
Bachelor’s degree required; Master’s degree preferred
Proven leadership experience in education, international programs, or service-oriented operations
Strong interpersonal and communication skills
Budget management and P&L experience preferred
Passion for working with diverse student populations
Compensation and Benefits
Compensation: $56,000 annually
This position will be eligible for health insurance, including options for medical plans, dental, vision, HSA or FSA plans, life insurance and AD&D, short-term disability, and long-term disability.
401k Retirement Plan
Tuition Reimbursement
Employee Assistance Program
Paid Time Off/Leave (Vacation, Paid Holidays and Sick Leave)
Contact Information:
While we thank all applicants, only those who are shortlisted will be contacted.
About ELS
Since 1961, when ELS Educational Services opened its first school in Washington DC, ELS has developed a global reputation for delivering top-quality English language programs. ELS now has the most extensive network of on-campus English language programs and University partners, across the USA.
About ILSC Education Group
In early 2022, ILSC Education Group joined forces with ELS Educational Services, bringing together over 100 years of combined experience delivering life-changing learning experiences to international students.
A world leader in language education & vocational training, ILSC Education Group, which opened its first language school in Vancouver, Canada in 1991 and Greystone College in 2002, offers life-changing educational experiences in Canada, Australia, Ireland and India, some of the world’s most attractive and popular English-speaking work and study destinations. Since opening its first school in Vancouver, BC, Canada, ILSC has become a world leader in language and career training and has grown to include 10 incredible locations around the world, in Vancouver, Toronto and Montréal, Canada; New Delhi, India; and Brisbane, Sydney, Melbourne, Adelaide and Perth, Australia;

Employment type
Full-Time

Work arrangement
No