Live opening · Posted 13 days ago
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About the role
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Client Services Analyst – White Label
Location: New Jersey
Salary: $60,000 - $70,000
Work Type: Hybrid Working
Position Summary
GLAS is an international provider of institutional debt administration services, serving lenders, borrowers, issuers, and advisers offering a global platform across Loan Agency and related services, Capital Markets and Restructuring.
GLAS’ vision is to be recognised as the best-in-class independent, non-creditor, conflict-free provider of institutional debt administration services, enabling global clients and counterparties to achieve successful outcomes on their transactions.
The business currently comprises c.500 employees who deliver a solution-based, innovative service, ensuring GLAS is the preferred global partner of choice. GLAS has a blue-chip customer base developed over many years; select clients include Apollo, Blackstone, CVC, Deutsche Bank and Goldman Sachs. GLAS has been recognised as the premier independent provider of loan agency and bond trustee services with a portfolio of over $800 billion assets across its global platform. The company is headquartered in London with offices in Paris, Frankfurt, Madrid, New York, New Jersey, Sydney, Melbourne, Brisbane, Singapore, Dubai, Hong Kong, Jacksonville, Milan and Rome.
The Role of Client Services Analyst
To support the continued growth of our White Label business, GLAS is seeking an Analyst to join the White Label Team. This role is responsible for managing and processing the operational aspects of a portfolio of white label loans and debt transactions, ensuring all activities are completed accurately and within required deadlines.
The successful candidate will act as a primary operational contact for borrowers, lenders, and clients, supporting transactions from onboarding and closing through ongoing administration and final maturity. The role requires strong attention to detail, excellent communication skills, and the ability to manage multiple transactions in a fast-paced
Key Responsibilities
Support the execution of primary and secondary loan market trades.
Coordinate the trade settlement process with counterparties, operations, and settlement teams.
Review trade documentation, assignment agreements, and participation agreements for accuracy.
Input trades into the Solvas loan platform, ensuring data integrity and accuracy.
Utilize the ClearPar trading platform and Excel-based reporting tools.
Reporting & Administrative Support
Assist with the preparation of weekly MIS reports.
Respond to ad hoc requests from the trading team and senior management.
Deal with audit requests in a timely and accurate manner.
Risk, Compliance & Escalation
Ensure adherence to internal controls, compliance requirements, and regulatory guidelines.
Conduct due diligence relating to potential fraud, money laundering, and both financial and reputational risks to GLAS.
Escalate relevant matters promptly to the Team Leader and/or Managers.
Training & Development
Train with Senior Client Services team members to gain an understanding of daily workflows, processes, and best practices.
Person Specification
Bachelor’s degree or equivalent
Willingness to learn and have an inquisitive nature
Highly organized and adaptable with a “can do” positive attitude
Self-motivation and effective time management
Good written and verbal communication skills
Ability to effectively manage priorities while balancing competing demands and deadlines
Benefits
Base salary + bonus
Hybrid working
Long service award
Employee Assistance Program (EAP)
Career development and study support
Good holiday entitlement
Employment type
Full-Time
Work arrangement
No
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