Salesforce Data Cloud Specialist

Process Excellence Specialist – Salesforce Data Cloud / Data 360
12-Month Contract
€60-70 per hour
Full time
Remote
We are looking for an experienced Salesforce Data Cloud / Data 360 specialist to support the operationalisation of consumer data, marketing and privacy processes within a global organisation.
You'll work across Marketing, IT, Privacy and business teams, translating Salesforce capabilities into clear, scalable processes and ensuring they are properly tested, documented and adopted.
Key Responsibilities
Define and implement Salesforce Data Cloud / Data 360 processes.
Support data ingestion, harmonisation, segmentation and audience activation.
Develop workflows, SOPs, process maps and governance standards.
Create and support UAT scenarios, testing and defect resolution.
Embed GDPR, PII, consent and privacy requirements into processes.
Work with business and technical teams to resolve process issues.
Identify process improvements and automation opportunities.
Develop operational guidance and training materials.
Requirements
5+ years' hands-on Salesforce Data Cloud / Data 360 experience.
Salesforce Data Cloud certification – essential.
Strong consumer data and data-driven marketing experience.
Knowledge of PII, GDPR, privacy and data governance.
Experience with consent/preference management.
Strong UAT and process documentation experience.
Excellent stakeholder management and communication skills.
Privacy management tool experience; OneTrust desirable.
This is a hands-on process and operational excellence role, rather than a strategic, architecture or engineering position.

Work arrangement
Yes