Presales Consultant - C&PC and CPG

About Centric Software:
Centric Software® is a global leader, providing an innovative and AI-enabled product-concept-to-commercialization platform for retailers, brands and manufacturers of all sizes. We equip retail, fashion, luxury, footwear, outdoor, home and consumer goods brands with pioneering best-of-breed solutions to plan, design, develop, source, comply, buy, make, price, allocate, sell and replenish products. Our technology powers brands to streamline processes, drive efficiency and operate with confidence in an ever-changing market.
Our story is one of rapid growth, bold ideas and extraordinary opportunities. We’re here to challenge the status quo—and we’re looking for brilliant people who want to do the same. No matter where you are in the world, this is your chance to be part of something exceptional.
Presales Consultant – C&PC and CPG
Vertical: Consumer Packaged Goods, Cosmetics & Personal Care, Multi-Category Retail
Solution: Product Lifecycle Management (PLM)
About Centric Software
Centric Software is a leading, high-growth provider of Product Lifecycle Management (PLM) solutions across Fashion, Retail, Consumer Electronics, Food & Beverage, and Health & Beauty. We are expanding rapidly worldwide, helping organizations accelerate product innovation, streamline processes, and drive measurable business value.
Role Overview
As a PLM Pre-Sales Consultant focused on the Cosmetics & Personal Care industry, you will be a key driver in the sales process, responsible for communicating and demonstrating the business value of the Centric PLM solution. You will partner closely with Sales to influence customer decisions, differentiate Centric in competitive situations, and position our solution as the preferred choice.
This role extends beyond product demonstrations. You will help beauty, skincare, color cosmetics, personal care, fragrance, and wellness brands envision how PLM can transform their product development, formulation, packaging, compliance, and commercialization processes. By connecting solution capabilities to measurable business outcomes, you will play a direct role in winning deals and enabling long-term customer success.
Key Responsibilities
Pre-Sales Solution Design & Consulting
Lead product demonstrations aligned to customer workflows, formulations, packaging development processes, and strategic business objectives
Conduct engaging discovery sessions to identify customer challenges, inefficiencies, and growth opportunities
Analyze customer product development lifecycles, systems landscape, and organizational processes
Translate business requirements into compelling solution narratives, use cases, and user stories
Identify process gaps and recommend scalable, best-practice solutions
Document discovery findings, scope decisions, and opportunity artifacts
Create tailored demo scripts, sample data sets, and presentation materials relevant to cosmetic and personal care workflows
Configure and personalize PLM demonstrations to reflect beauty industry best practices
Support RFP/RFI responses and contribute to competitive positioning and overall deal strategy
Develop Statements of Work (SOWs), including scope definitions, assumptions, and services estimates
Build business cases and ROI models that quantify operational efficiencies, faster innovation cycles, and regulatory risk reduction
Contribute to marketing initiatives, industry events, webinars, and customer presentations
Develop internal enablement materials and deliver training sessions
Participate in product update reviews and translate new capabilities into relevant beauty and personal care use cases
Facilitate discussions around system architecture, integrations, hosting options, and technical requirements
Stakeholder Engagement
Deliver high-impact presentations to executive, business, and technical stakeholders
Facilitate "Art of the Possible" workshops focused on product innovation, accelerated commercialization, and digital transformation
Drive alignment across R&D, Product Development, Packaging, Regulatory, Quality, Supply Chain, and IT teams
Elevate deal value through strategic consulting and solution positioning
Serve as a trusted advisor throughout the evaluation process
Cross-Functional Collaboration
Partner with cross-functional presales teams to develop end-to-end industry solutions, demonstrations, and value propositions
Collaborate with Product Management to provide beauty market insights and customer feedback
Support Marketing initiatives including webinars, thought leadership content, industry events, and product demonstrations
Contribute to post-sales activities when needed to ensure continuity and customer success
The Successful Candidate Profile
Core Competencies
Strong understanding of Product Lifecycle Management (PLM), New Product Development (NPD), Product Information Management (PIM), ERP, Quality Management, Regulatory, or Supply Chain processes
Deep expertise in Cosmetics, Personal Care, Beauty, Skincare, Fragrance, Wellness, or Contract Manufacturing product development processes
Strong knowledge of formulation development, packaging development, product claims management, quality processes, and regulatory compliance requirements
Proven ability to map business processes to software capabilities and business outcomes
Exceptional presentation, storytelling, and customer communication skills
Strong analytical and structured problem-solving capabilities
Ability to operate independently within a fast-paced, high-growth environment
Entrepreneurial mindset with strong ownership, initiative, and accountability
Ability to manage complex customer engagements with minimal supervision
Willingness to travel regionally and occasionally internationally
Experience
Experience working across product formulation, ingredient management, packaging development, artwork and labeling, claims validation, and regulatory compliance
Strong domain expertise within Cosmetics, Beauty, Personal Care, Skincare, Fragrance, Wellness, or Contract Manufacturing organizations
Understanding of regulatory frameworks and compliance requirements applicable to beauty and personal care products
Experience supporting innovation processes from concept through commercialization and market launch
Experience in pre-sales, solution consulting, professional services, or enterprise software delivery
Practical experience using PLM or adjacent enterprise systems strongly preferred
Demonstrated experience delivering software demonstrations and configuring solutions for customer-specific scenarios
Preferred Industry Knowledge
Experience supporting one or more of the following functions:
Research & Development (R&D)
Product Formulation & Innovation
Regulatory Affairs
Quality Assurance & Quality Control
Packaging Development
Artwork & Label Management
Product Claims & Compliance
Product Commercialization
Supply Chain & Sourcing
Contract Manufacturing Management
Technical Skills (Preferred)
AI and Generative AI technologies
XML
HTML
JavaScript
Databases (PostgreSQL, Microsoft SQL Server, Oracle)
Enterprise integrations and data migration concepts
SaaS software architecture and cloud-based applications
Compensation and Benefits
The anticipated base salary range for this position is $160,000 - $185,000 per year. Actual compensation will be determined based on factors such as the candidate’s experience, skills, qualifications, and work location.
This position may also be eligible for variable compensation between $25,000 - $35,000. Centric offers a comprehensive benefits package, including medical, dental and vision coverage, paid time off, and other applicable benefits, subject to applicable plan terms and eligibility requirements.
Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.