Scheduling Coordinator (Waco, TX)

About Us
Ennoble Care is a mobile primary care, palliative care, and hospice service provider with patients in New York, New Jersey, Maryland, DC, Virginia, Oklahoma, Kansas, Pennsylvania, Texas, Florida, and Georgia. Ennoble Care’s clinicians go to the home of the patient, providing continuum of care for those with chronic conditions and limited mobility. Ennoble Care offers a variety of programs including, remote patient monitoring, behavioral health management, and chronic care management, to ensure that our patients receive the highest quality of care by a team they know and trust. We seek individuals who are driven to make a difference and embody our motto, “To Care is an Honor.” Join Ennoble Care today!
Job Summary:
Ennoble Care is seeking a diligent and organized Scheduling Coordinator to join our team in the Waco, TX office. This full-time, in-person role will involve managing and coordinating schedules efficiently to support our growing operations in the House Calls department. The successful candidate will play a crucial role in ensuring smooth scheduling processes and enhancing team productivity.
Responsibilities:
Scheduling patient appointments in adherence to Provider availability/area.
Prioritize urgent appointment task and schedule them accordingly
Assures that all messages are completed and distributed appropriately
Reschedules patient appointments as needed
Reviews and updates patient insurance information
Manage a high-volume workload, effectively prioritize tasks to remain organized, promote prompt and courteous service
Displays excellent communication skills
Reaches out to referring sources for patients expressing difficulty with scheduling
Updates account information at the point of scheduling
Maintains provider daily appointment quota
Have new patients scheduled within 3-5 business days
Insurance preauthorization
Places calls to the patients for the providers when needed
Handles voicemails daily and ensures all inquiries are handled properly
Correctly notate patient charts to maintain up to date accuracy
Qualifications:
High School Diploma / GED required; Associate or Bachelor's Degree preferred
Administrative healthcare experience preferred
Attention to detail
Ability to navigate several software databases throughout the day
Maintain a calm and pleasant demeanor with patients and staff
Effective communication across various mediums of communication with staff and patients
Strong written skills
Capable of managing high volumes of phone calls
PAY RATE-$18.00 AN HOUR
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Full-time employees qualify for the following benefits:
Medical, Dental, Vision and supplementary benefits such as Life Insurance, Short Term and Long Term Disability, Flexible Spending Accounts for Medical and Dependent Care, Accident, Critical Illness, and Hospital Indemnity.
Paid Time Off
Paid Office Holidays
All employees qualify for these benefits:
Paid Sick Time
401(k) with up to 3% company match
Referral Program
Payactiv: pay-on-demand. Cash out earned money when and where you need it!
Candidates must disclose any current or future need for employment-based immigration sponsorship (including, but not limited to, OPT, STEM OPT, or visa sponsorship) before an offer of employment is extended.
Ennoble Care is an Equal Opportunity Employer, committed to hiring the best team possible, and does not discriminate against protected characteristics including but not limited to - race, age, sexual orientation, gender identity and expression, national origin, religion, disability, and veteran status.