Retail Store Management Trainee - 2703

Store Management Trainee
$17.50 - $21.50 per hour
+ Unlimited Commission + Store Performance Bonus
We're looking for an ambitious Store Management Trainee to join our team! If you're ready to develop your leadership skills, gain hands-on management experience, and build a career in retail operations, this could be the opportunity for you.
As a Store Management Trainee, you'll work alongside store leadership to learn the day-to-day operations of the business while developing the skills needed to lead a successful team. You'll gain experience in customer service, employee development, inventory management, store operations, and business performance while working with a wide variety of merchandise, including jewelry, electronics, tools, and more.
Why You'll Love Working Here
Competitive hourly pay + commission up to 8%
Additional bonus opportunities based on store performance
Great hours — most stores open 9AM–6PM; many closed Sundays
Earned Wage Access available after day 2
Employee discounts starting day one
Medical, Dental, Vision, Life & supplemental benefits (eligibility required)
Vacation & Sick/Personal time based on tenure and applicable state/local requirements
401(k) auto-enrollment after 6 months (age requirements apply)
Tuition reimbursement opportunities for eligible employees
What You'll Do
Deliver exceptional customer service and help create a customer-focused environment
Learn and support all aspects of daily store operations
Assist with coaching, training, and developing team members
Support recruiting and talent development efforts
Open and close the store while following asset protection and cash handling procedures
Assist with inventory management, merchandising, and store presentation
Help drive store performance by supporting sales, loan, and profitability goals
Learn how to analyze business results and support operational decision-making
Monitor loan and buying transactions to ensure accuracy and compliance
Build product knowledge across a wide variety of merchandise categories
Complete management training and development assignments
Perform other duties as assigned
What We're Looking For
18+ years old with a high school diploma, GED, or equivalent experience
Previous leadership, key-holder, supervisory, or management experience preferred
Strong leadership, coaching, and team development skills
Ability to stand, walk, lift up to 50 lbs, and perform physical tasks
Flexible retail schedule, including weekends and holidays
Comfortable working with a variety of merchandise (firearms in FFL locations; certification provided)
Strong customer service skills and a team-oriented mindset
Basic math and computer skills; experience with retail point-of-sale systems is a plus
Strong organizational, communication, and problem-solving skills
Ability to multi-task in a fast-paced environment
Willingness to assist customers or retrieve merchandise from exterior areas
Bilingual applicants encouraged to apply
Commission Information
Store Management Trainees can earn 2-8% commission based on individual performance and may be eligible for additional bonus opportunities based on overall store performance. Full details are provided during the interview process.
Additional Information
The above outlines the general nature of the role and may be modified as needed. Employment offers require agreement to a binding arbitration process. Pay rates comply with all applicable minimum wage laws.
FirstCash Holdings, Inc. is an Equal Opportunity Employer and provides reasonable accommodations for qualified individuals with disabilities.