Assessment Developer - Raleigh, NC

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The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is:
Grade: Faculty 505
Pay Range: $66,800.00 - $100,100.00
Job Description
The Assessment Developer (AD) is responsible for the development and maintenance of Western Governors University’s (WGU) objective and performance-based assessments. An AD facilitates design and development workshops using industry best practices to ensure assessment validity and reliability. The individual combines strategic and creative thinking with efficient, time-sensitive execution to drive the creation of assessments and mitigate risks.
Location: This position is located in our Raleigh, NC office.
Responsibilities
Manages the design and development process for both objective and performance assessments, including milestones and timelines, and tracks progress
Communicates project status updates to cross-functional teams and stakeholders
Works with cross-functional teams to ensure projects have appropriate resources and realistic timelines and to solve any content-related issues regarding the assessments
Organizes and facilitates workshops for internal assessment development and review
Oversees subject matter expert involvement in the design, development, and review processes, as well as in the validation of an assessment’s congruency and accuracy
Maintains assessment design and development standards to ensure assessment integrity
Identifies and mitigates risks that may impact the quality or on-time delivery of assessments
Collaborates with the assessment team to define and execute assessment policies, processes, and best practices
Ensures alignment and consistency of assessments with WGU’s business objectives
Develops and implements item- and exam-level scoring guidelines and validates the successful implementation of these guidelines
Oversees assessment QA processes, identifying and resolving issues and trends, as required
Maintains knowledge of exam performance and makes necessary quality improvement adjustments throughout the exam lifecycle
Participates in a cross-functional team to implement exam security measures
Assists in the professional development of others
Qualifications
Knowledge, Skill, and Abilities
Ability to facilitate groups and meetings in person and remotely
Excellent written, oral, presentation, and interpersonal skills
Strong organizational and time management skills, and attention to detail
Ability to manage multiple projects effectively
Ability to manage schedules and commitments
Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important.
Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure.
Accuracy: Draws on factual information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions.
Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity.
Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity.
Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth directly and constructively.
Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization.
Education
Master's degree and all applicable licenses or certifications​​
Experience
3+ years of relevant professional experience
Preferred Qualifications:
Experience with both objective and performance assessment.
Experience in online assessment and education.
Experience managing relationships with vendors and external resources.
Strong experience with distance education and distance learning students.
Terminal degree and all applicable licenses or certifications.
Experience in learning design theory.
Experience using AI as a thought partner.
Experience in lieu of education
Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education, and is at the discretion of the hiring manager.
Travel
This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements.
This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice.
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Position & Application Details
Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave.
How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday.
Additional Information
Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive.
Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu.
Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.