Duty Manager (Casual)

Cogir Senior Living manages retirement residences across the country. We offer a range of senior living options including independent living, assisted living and memory care.
For over 25 years, we have dedicated every day to the happiness of retirees.
Human Focus – Creativity - Excellence
We’re seeking individuals with a purpose and passion for life and who are looking for meaningful work that will make a real difference. Join our team today!
The Duty Manager will nurture our Cogir spirit and direct residence operations in the Executive Directors or Managers absence and in accordance with company policies and procedures.
Essential Qualifications:
Strong leadership skills and strong training and delegation skills
A genuine caring for people
Must be pleasant, friendly and courteous at all times
Excellent communications and organizational skills
Loyalty and commitment to excellence
Will provide hands on supervision of staff during shift, will discipline employees as required. Will have the authority to "suspend" employees pending investigation by the General Manager and Assistant Manager. In these
circumstances a written report will be required.
Primary Responsibilities:
Resident Services
Oversee the operation in the absence of the General Manager and Assistant Manager
Supervise the staff on duty and ensure that quality service and the needs of residents are being met
Answer and respond immediately to emergency response system
Assist with pouring coffee and tea, cleaning/setting tables in the dining room
Ensure that dining room is cleaned after each meal service and reset
Maintain good relationships with residents and their families
Conduct tours of residence with prospective residents
General
Assist in developing and maintaining a schedule for the staff that sufficiently meets the needs of residents and ensures proper staffing
Review daily communication book and add pertinent information
Communicate residents needs with applicable staff at change of shift or as needed
Lead by example, encourage teamwork, promote our "We Treat You like Family" philosophy, and provide assistance to staff
Provide an open-door policy to on duty staff, addressing any concerns or grievances they may have
Assist in the training of all employees in accordance with company policies and training programs
Check for birthdays and ask kitchen to get cake ready
Water plants when needed
Check for meal reservations and residents out
Report any staff injuries to General Manager/Assistant Manager so they can report to WCB
Photocopying/faxing
Set up for birthday parties/parties
Write up receipts for rent roll (about 24 of the month)
Check to make sure there are enough aprons/table cloths, napkins etc.
Keep office and coffee bars tidy
Emergency pendant must be worn if working alone
Run activities if activity co-coordinator is away
Any other duties/responsibilities as assigned by supervisor
Cogir is committed to ensuring that all employment practices are inclusive. As an organization we are committed to providing and arranging accommodation for candidates upon request.