Business Control Specialist

Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!
Position Summary:
This job is responsible for driving and executing on internal control discipline and operational excellence within a Line of Business (LOB) or Enterprise Control Function (ECF). Key responsibilities include providing analytical and administrative support for LOB or ECF specific processes and tools to drive adherence to enterprise-wide standards. Job expectations include monitoring and testing controls and implementing quality assurance and quality control processes within the LOB or ECF by evaluating data to help identify, track, and report issues and control improvements for remediation.
The role will partner with COO organizations on the strategy and execution of business controls activity as prescribed by enterprise standards. Programs include but are not limited to: Access Management, Business Electronic Communications, Data Management, Data Privacy, Inter-affiliate Services, Risk and Control Self-Assessment, Restricted Developer Software and various technology programs. The role will assist in the execution of internal controls and operational excellence within Global Risk Management.
Responsibilities:
Provide weekly updates and reporting to the Change Management Delegate displaying portfolio health for Global Risk
Assist the Change Management team with tasks and deliverables along with understanding the complete life cycle of programs and projects
Assist the Change Management team with enterprise change requests including quarterly evidence and change transformation requests
Act as trusted advisor to the broader GRM organization and an ambassador of the risk culture
Effectively and efficiently drive execution of key control priorities across the broader GRM organization
Perform outreach and education to involved parties
Ensure adherence to enterprise-wide standards
Oversee the status of critical business controls and metrics, providing plans and remediation as appropriate
Support the overall management of and research required for regulatory exams, internal audits, and other monitoring and inspection
Required Qualifications:
Minimum 5 years of experience in business controls, plus risk management and/ / or operational risk management experience
Experience in business analysis, project management, data management and/ / or reporting – reflecting the ability to track performance and analyze data/ / progress metrics to benchmark against short and long-term goals
Experience with process, controls and documentation
Experience with portfolio management
Program, project and change management experience and understanding of the change lifecycle
Controls Management
Issue Management
Monitoring, Surveillance, and Testing
Quality Assurance
Risk Management
Analytical Thinking
Attention to Detail
Critical Thinking
Problem Solving
Written Communications
Decision Making
Innovative Thinking
Prioritization
Organizing Information
Research
Desired Qualifications:
• Ability to think strategically across GRM to identify opportunities to improve overall performance efficiency.
• Strong partnership and relationship building skills
• Proven business operations and business controls experience
• Excellent verbal communication skills and executive presence
Shift:
1st shift (United States of America)
Hours Per Week:
40