Coordinator, EHR

It's rewarding to be on a team of people that truly believe in making an impact!
We are committed to building the best primary care environment for patients and are seeking healthcare enthusiasts to join us.
Job Summary
Completes tasks delegated by the EHR Director or EHR Supervisor. The work will be identified as particular tasks that may need to be done in sequence or in tandem with other requests with tracking of the progress being made on each task.
Duties & Responsibilities
Essential Duties & Responsibilities
Provide eCW software support through phone and remote connection
Will conduct EHR software and workflow support to the medical staff and providers of practices, including documentation of ticket issues within our internal ticketing queue system
Liaison to eCW Support and our associates to ensure that all open tickets, escalations, and inquiries are followed through and resolved for the medical practices
Participate in implementation and transition to new software upgrades as needed
Maintain system data integrity by strictly following EHR and IT protocols
Maintain up to date with myeclinicalwork.com portal, webinars and eCW Days Conferences
Plan and fully execute Data Migrations from source EMR to Host EMR
Data mapping for Data Migrations
Migration Tasks
Create Facilities
Create Resources
Create Working Hours
Create Users
Create Providers
Create Referring Providers
Add/Transfer Fax Lines
Templates/Letters Creation
ePayment configuration
Lab account transfer
Product activation
Perform testing on new builds and applications during implementation and maintenance phases
Data validation for Data Migrations
Provide guidance and support during Go Live after migration into Cano Health system to ensure a successful adaptation to our EMR
Registration and Activation for EPCS (E-Prescriptions of Controlled Substances)
Product Installation (eCW, Dragon, Dymo)
Source EMR Contract termination
Supervisory Responsibilities
No supervisory responsibilities
Critical Results
Integration completed within 90 to 120 days after closing >90%
Number of closed acquisitions/numbers of successfully migrated EMRs within 90 to 120 days
Verification of Source data/ verification of data in eCW post migration
Education & Experience
High School graduate and some college or Informational technical education or demonstration of work experience.
Experience with EHR software capabilities and installation techniques; documentation and user instruction methods and techniques is a plus.
Knowledge, Skills & Proficiencies
Analyzing user issues and providing problem resolution.
Contribute effectively to the accomplishments of department goals and objectives.
Establish and maintain effective working relationships
Fluent in English and Spanish
Ability to learn multiple software platforms quickly and efficiently
Job Requirements
Physical Requirements
This position works under usual office conditions. The employee is required to work at a personal computer as well as be on the phone for extended periods of time. Must be able to stand, sit, walk, and occasionally climb. The incumbent must be able to work extended and flexible hours and weekends as needed. Physical demands include the ability to lift up to 50 lbs. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Travel Requirements
Work may involve some driving/traveling to assigned clinics.
Disclaimer
The duties and responsibilities described above are designed to indicate the general nature and level of work performed by associates within this classification. It is not designed to contain, or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Cano Health is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.
Join our team that is making a difference!
Please see Cano Health’s Notice of E-Verify Participation and the Right to Work post here