Sales Support Coordinator

Fortify Building Solutions is a part of the Cornerstone Building Brands family, strengthening our commitment to serving our communities where we live, work, and play with quality and innovative metal building solutions. The Sales Support Coordinator will perform exceptional customer service and administrative job duties to support branch sales and customer service operations.
Key Responsibilities:
Greet, assist, and direct customers to appropriate branch staff. Ensure professional and courteous customer service.
Accurately verify, update, and process customer orders in a timely manner including system status, payment method, and invoicing. Effectively schedule customer deliveries and prepare shipping documents.
Accurately process end of day cashiering duties, reports, and daily work in a timely manner including deposits, petty cash, and daily balancing.
Perform accurate recordkeeping duties, system entries, and updates. Process vendor invoices and general administrative transactions. Coordinate work with others and communicate effectively to accomplish required job duties and responsibilities.
Review and process tax exemption certificates. Ensure sales/use tax compliance.
Timely and accurate process completion. Monitor and verify processes for errors. Daily balancing funds. Achieve customer service satisfaction.
Provide and ensure customer-focused activities, deliverables, and services.
Other duties and responsibilities as assigned.
High school diploma or GED required.
Strong customer service skills.
Knowledge of basic computer software including Microsoft Office is recommended.
Ability to process financial and administrative transactions in an efficient and accurate manner.
Ability to operate office equipment such as calculators, fax machines, copiers, etc.
Ability to learn state tax laws as they apply to material transactions is preferred.
A combination of education and experience may be qualifying.
Lifting Capacity – Ability to lift up to 25 lbs.
Mobility – Periods of time on feet, standing, walking, etc.
Exposure – Moving mechanical parts, fumes, airborne particles, and non-climate-controlled environment.
Noise Tolerance – High noise levels.

Employment type
Full-time

Work arrangement
No