Mailroom Operations Associate - Cypress, CA

Mailroom Operations Associate – Cypress, CA
Start Your Career in Healthcare with Imagenet!
Location: Cypress, CA
Job Type: Full-time
Schedule: Monday to Friday, Day Shift (7:00 AM – 3:30 PM)
Pay: up to $18/hour
Role Summary
We are seeking a detail-oriented and dependable Mailroom Operations Associate to support daily mailroom and document processing operations. This role is responsible for sorting, opening, organizing, preparing, and processing incoming and outgoing mail and documents with accuracy and efficiency.
The ideal candidate is organized, hands-on, and comfortable working in a fast-paced production environment that
requires accuracy, consistency, and timely completion of tasks.
Key Responsibilities
Mail Sorting and Document Preparation
Open, sort, organize, and prepare incoming mail and documents for processing
Ensure accurate identification, categorization, and routing of mail items
Prepare documents for scanning, imaging, and document management processes
Support outgoing mail preparation, including packaging, labeling, and postage
Research mail and document details as needed to ensure proper handling
Scanning and Equipment Use
Operate scanners, copiers, mail openers, labeling equipment, and other mailroom tools
Set up equipment, load materials, clear jams, and resolve basic equipment issues
Ensure documents are prepared and processed according to workflow and quality standards
Maintain proper handling of sensitive or time-sensitive documents
Operational Support
Perform data entry and maintain accurate records
Coordinate with internal teams to support timely and accurate mail and document flow
Help maintain an organized, safe, and efficient work area
Follow company procedures for mail handling, document processing, and quality control
Perform other duties as assigned
Qualifications
High school diploma or GED required
At least 1 year of experience in mailroom, clerical, office support, document processing, or related work
Experience with mail sorting, document prep, scanning, imaging, or shipping/receiving is preferred
Strong attention to detail and accuracy
Good organizational and time management skills
Basic data entry skills
Good verbal and written communication skills
Ability to work independently and as part of a team
Reliable attendance and punctuality
Ability to stand for extended periods
Ability to lift and carry up to 50 lbs
Core Competencies
Mail Sorting and Document Preparation
Attention to Detail and Accuracy
Scanning and Equipment Operation
Time Management and Productivity
Teamwork and Communication
Physical Requirements
Ability to stand, walk, bend, and lift throughout the shift
Ability to lift up to 30–50 pounds (e.g., banker’s boxes)
What We Offer
Paid training
Medical, Dental, Vision, and Life Insurance
Health Savings Account (HSA)
401(k) retirement plan
Paid Time Off (PTO)
Career growth opportunities and internal promotion
Ready to join our growing team? We’d love to learn more about you! Click ‘Apply Now’ to get started and tell us why you’d be a great fit for Imagenet.
About Imagenet
Imagenet is a technology-forward healthcare operations partner with more than 25 years of experience helping healthcare payers manage critical administrative and operational processes. Founded in 2000 and headquartered in Tampa, Florida, Imagenet supports 150+ health plans through its payer clients.
Our teams help improve efficiency, accuracy, visibility, and service across complex healthcare operations, including digital mailroom, claims adjudication, contact center, member communications, and related administrative functions. By combining experienced operational teams, proven processes, and purpose-built workflow technology, Imagenet helps payers keep essential processes moving for the members, providers, and communities they serve.
Imagenet operates 10 secure facilities across the U.S. and one secure facility in Manila, Philippines.
Joining Imagenet means contributing to work that supports the healthcare operations members and providers rely on every day.

Employment type
Full-Time Semimonthly

Work arrangement
No