Patient Services-Intake Coordinator-New Grads & Experienced Professionals Welcome!

Child & Family Development is seeking a full-time Patient Services Intake Coordinator to join our growing pediatric therapy and testing practice serving families throughout the Charlotte area.
This position is ideal for someone who enjoys helping people, staying organized in a fast-paced environment, and providing excellent customer service. You will be the first point of contact for many families and play an important role in creating a positive experience for children receiving therapy and testing services.
Why Join Child & Family Development?
✔ Competitive pay with bonus opportunities
✔ Comprehensive benefits package
✔ Opportunities for career growth and advancement
✔ Supportive team-oriented culture
✔ Work-life balance focused environment
✔ Meaningful work helping children and families succeed
What You'll Do
Welcome and assist families visiting our offices
Schedule appointments and manage calendars
Register new patients and maintain accurate records
Verify insurance benefits and assist with referrals
Collect patient payments
Answer phones and respond to family questions
Coordinate with therapists, psychologists, and counselors
Utilize multiple software systems to support daily operations
What We're Looking For
Strong customer service and communication skills
Ability to multitask in a busy healthcare environment
Strong attention to detail and organizational skills
Problem-solving mindset and willingness to take initiative
Ability to work independently while collaborating with a team
Flexibility and adaptability to new ways of doing things
Preferred Qualifications
Medical office experience preferred
Associate's or Bachelor's degree preferred
Experience with scheduling, insurance verification, or patient registration preferred
At Child & Family Development, you'll be part of a team dedicated to helping children reach their full potential while building a rewarding career of your own.

Employment type
Full-Time

Work arrangement
No