Operations Manager (Onsite)

Job Description
Position Description
Our Company's West Point, PA site has an opening for an Operations Manager on 1st Shift within the Sterile Liquids Pilot Plant. This organization manufactures sterile drug products supporting our clinical pipeline in a highly regulated Good Manufacturing Practice environment.
The Operations Manager is a first-line shop-floor supervisor who leads a team of manufacturing professionals and provides daily oversight of sterile manufacturing operations.
The Operations Manager is responsible for delivering operational excellence while maintaining the highest standards of Safety First, Quality Always, compliance, and reliable delivery.
The successful candidate will drive a culture of Right First-Time execution, continuous improvement, inspection readiness, and employee engagement while advancing our Company's Enterprise Leadership Skills and our Company Production System principles. The role requires strong cross-functional collaboration with Quality, Technical Operations, Engineering, Validation, Supply Chain, and Regulatory partners to ensure compliant and efficient manufacturing operations.
Accountability & Responsibilities
Daily Shop-Floor Leadership
Provide visible, first-line supervision of manufacturing operations and personnel.
Set daily priorities, assign work, coordinate support resources, and ensure effective shift handoffs.
Lead tier meetings, communicate schedule and performance expectations, and escalate safety, quality, staffing, or supply risks.
Timely review and approve manufacturing and compliance documentation as authorized by procedures.
Proactively identify and recommend capital improvements for the shop floor, aligned with operational excellence and compliance objectives
Quality & Compliance Leadership
Champion a proactive quality culture that prioritizes patient safety, product quality, data integrity, and regulatory compliance.
Serve as a quality advocate by ensuring manufacturing activities comply with current Good Manufacturing Practice, regulatory requirements, site procedures, and quality standards, with a particular focus on aseptic behaviors.
Author/lead or contribute to investigations of manufacturing events and deviations, including complex investigations, within the assigned area, partnering with Quality and technical functions to assess root causes and identify and implement effective corrective and preventative actions.
Maintain a state of inspection readiness and support all audits.
Demonstrate strong knowledge of regulatory expectations, data integrity principles, quality risk management, and Good Documentation Practices.
Operational Leadership
Ensure safe, compliant, and reliable execution of manufacturing operations while meeting production schedules and customer requirements.
Monitor shift and area performance metrics and lead actions to address gaps
Identify and implement opportunities to improve process robustness, cycle time, productivity, deviation reduction, and operational efficiency.
Make and escalate risk-informed decisions consistent with procedures and quality requirements.
Continuous Improvement
Foster a culture of operational excellence through structured problem solving and continuous improvement initiatives.
Support value stream improvements and business process optimization efforts using Lean Manufacturing and MPS methodologies.
Promote behaviors that improve process stability, employee engagement, and organizational effectiveness.
People Leadership
Develop a high-performing organization through coaching, talent development, and performance management.
Create an inclusive environment that embodies our Company Values and Enterprise Leadership Skills.
Core Competencies
Ability to develop and lead others
Ability to be flexible and understand risk
Continuous improvement
Conflict resolution
Leadership style – adaptive; high-performance coaching; servant leader
GMP Manufacturing
Data Integrity
Cross-Functional Collaboration
Required Experience and Skills
Bachelor’s degree in science, Engineering or another technical field
Minimum 3 years of leadership experience within Manufacturing, Quality, Technical Operations, Engineering, Validation, Supply Chain, or related life science operations.
Demonstrated experience working in a regulated GMP environment.
Proven experience leading teams and delivering results through others.
Strong knowledge of current Good Manufacturing Practice regulations, Good Documentation Practices, and quality systems.
Demonstrated experience in supporting the investigation of manufacturing events, deviations, non-conformances, audits, and operational issues.
Ability to identify systemic issues, assess risk, and implement effective corrective actions.
Experience working across Quality, Manufacturing, Engineering, and Technical Operations organizations.
Preferred Experience and Skills
2 or more years’ experience in aseptic or sterile manufacturing operations.
Experience supporting FDA, EMA, or other global regulatory inspections.
Experience with Quality Management Systems including deviations, corrective and preventative actions, change controls, and audit responses.
Experience supporting teams through compliance-related challenges, regulatory feedback, or inspection readiness activities.
Knowledge of our Company Production System, visual management, and structured problem solving.
Experience using operational excellence and Lean methodologies to improve performance.
Strong understanding of data integrity and quality culture expectations.
#eligibleforERP
Required Skills:
Biochemical Analysis, Clinical Manufacturing, Dosage Forms, Evaluating New Technologies, Identifying Customer Needs, Medical Knowledge, New Product Research, Patent Commercialization, People Leadership, Pharmaceutical Production, Pharmaceutical Technologies, Pilot Plant Operations, Specification Development, Team Leadership
Preferred Skills:
Current Employees apply HERE
Current Contingent Workers apply HERE
US and Puerto Rico Residents Only:
Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process.
As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit:
EEOC Know Your Rights
EEOC GINA Supplement​
We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively.
Learn more about your rights, including under California, Colorado and other US State Acts
The salary range for this role is
$117,000.00 - $184,200.00
This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic loc