Program Experience Manager

Now Hiring: Program Experience Manager
Cornerstone Support Services | Day Support Program
Are you a compassionate leader who believes every person deserves a meaningful, fulfilling day? Cornerstone Support Services is looking for a Program Experience Manager to lead our Day Support Program and help participants with intellectual and developmental disabilities thrive.
About the Role
Reporting to the Day Services Administrator, you'll serve as the operational heart of our Day Support Program — leading staff, championing person-centered services, building community connections, and ensuring every participant experiences a day built around their goals and interests.
What You'll Do
Lead daily program operations and coordinate schedules, activities, and staffing
Supervise, coach, and develop a passionate direct support team
Ensure each participant's services align with their Individual Support Plan (ISP)
Build community partnerships that expand inclusion and life opportunities
Maintain compliance with Medicaid Waiver regulations and documentation standards
Promote a safe, respectful, and engaging environment for participants and staff
What We're Looking For
Education: Bachelor's degree in Human Services, Social Work, Psychology, Special Education, or related field (or equivalent experience)
Experience: 2+ years supporting individuals with intellectual/developmental disabilities
Preferred: Prior supervisory experience; familiarity with person-centered planning and Medicaid Waiver services
You'll Thrive Here If You…
Love creating programs people are excited to show up to
Lead with empathy, creativity, and accountability
Are energized by community collaboration and continuous improvement
Cornerstone Support Services is an Equal Opportunity Employer committed to dignity, inclusion, and respect for all.
Apply today and help us build something meaningful.

Employment type
Full-Time

Work arrangement
No