Cash Applications Leader

GreatAmerica is a highly successful entrepreneurial company providing equipment financing to businesses across the United States. Our exemplary customer service, our principle-centered business philosophy and our team-based operating approach are key to our success and growth. We have also recently become a bank!
We Are Looking to Add a Key Member to Our Cash Applications Team!
The Cash Leader is responsible for leading the Cash Team including overseeing all facets of training, procedure management, technology, hiring and succession planning.
As a member of the leadership team, this individual is a strong role model for the GreatAmerica principles and the GreatAmerica Experience. The right candidate will have a vision for the Cash function and its role in the delivery of GreatAmerica’s mission, driving strategic initiatives that move the function toward that vision. They will foster strong working relationships with leaders at all levels of the organization and be proactive in addressing issues that impact their function.
As a Cash Applications Leader, you will:
Ensure team’s processes and performance is in accordance with Policies and Procedures
Participate in leadership routine review of Policies and Procedures as it relates to function
Oversees the process of administering timely cash applications for our customers
Leader in culture of quality overseeing team-owned quality checks
Monitor team performance including but not limited to productivity and customer satisfaction
Provide coaching and mentorship which includes, but is not limited to,
Oversees and ensures coverage on all team duties, tracking metrics on responsibilities and ensuring documentation and backup is in place
Challenges the team to continuously improve its process efficiency and performance effectiveness
One-on-ones to evaluate progress of position (goal setting, PDP reviews)
Coordination of training for new hires as well as tenured team members based on needs of the individual and client-specific processes
Serve as functional liaison for Cash related topics, including third-party partner onboardings
Partner with appropriate functional leaders on hiring process for filling open positions
Manage initiatives impacting Cash Applications, including but not limited to partnering with functional leaders on transformational projects, system enhancements, review of potential clients and strategic planning
Acts in accordance with GreatAmerica’s core values, serving as a role model and coach to others
To be successful in this role you will need:
Education
Requires a bachelor’s degree or a minimum of four years of directly related work experience
Experience
Must possess strong leadership skills to serve as a role model for the team and GreatAmerica
Computer Skills
Proficient with Microsoft Excel with a working knowledge of other Microsoft Office applications required
Other Requirements
Exceptional organizational, analytical and follow through skills are required
Sharing rewards is an integral part of our culture. We believe in the value of hard work and reward our employees beyond the paycheck. Our total rewards package is based on eligibility and includes:
Financial Benefits
Competitive Compensation
Monthly Bonuses for Eligible Employees
401(k) and Company Match
Annual Profit Sharing
Paid Time Off
Health, Wellbeing, and Family Planning Benefits
Paid Vacation
Paid Sick Days
Paid Holidays
Gym Reimbursement
Health Insurance
Dental Insurance
Vision Insurance
Short-Term and Long-Term Disability
Company Paid Life Insurance
Flexible Spending Accounts (FSA)
Health Savings Accounts (HSA)
Employee Assistance Program
Parental Leave
Education and Career Planning Benefits
Tuition Assistance
Networking Opportunities
Leadership Development Opportunities
Perks
Paid Parking
Service Awards
Hybrid work arrangements
Business casual environment
A strong organizational culture focused on our greatest asset: you!
If your experience aligns closely, please apply. We value diverse backgrounds and adding new perspectives. We encourage you to apply if you can make a strong impact in this role at www.greatamerica.com/careers.
Please note, applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa.